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Help Scout Mailbox Customers Helped by Team Member

The Customers Helped by Team Member metric measures the total number of customers assisted by a single team member within a specified time period, indicating their individual productivity and efficiency in providing customer support.

With Databox you can track all your metrics from various data sources in one place.

Customers Helped by Team Member 2.190,879

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About
Tech details

The Customers Helped by Team Member metric measures the number of individual customers that a team member has assisted over a given period of time. This metric helps to track the productivity and effectiveness of team members in resolving customer issues and providing support. It can also be used to identify which team members may need additional training or support to improve their performance in customer service. Additionally, this metric can be used to gauge overall team performance and efficiency in addressing customer needs.

Example: Example: John helped resolve 50 customer inquiries last month while Jane helped resolve 70, making her the top customer helper on the team.

Visualizations

Bar and Line Chart

Used to show comparisons between values.

How to track Customers Helped by Team Member in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Customers Helped by Team Member using Databox, follow these steps:

1
Connect Help Scout Mailbox that contains the metric you want to track
2
Select the metric you want to track from the list of available metrics
3
Drag and drop the selected metric onto your dashboard
4
Watch your dashboard populate in seconds
5
Put Customers Helped by Team Member on the Performance screen
6
Get Customers Helped by Team Member performance daily with Scorecards or as a weekly digest
7
Set Goals to track and improve performance of Customers Helped by Team Member

Goals

Get instant insights into your top-performing metrics

Track Customers Helped by Team Member from Help Scout Mailbox in Databox GET STARTED