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The Calls metric measures the number of phone calls made or received by an outreach team or individual in a given time period. This metric helps to track the frequency and effectiveness of outreach efforts over time.

With Databox you can track all your metrics from various data sources in one place.

Calls 2.190,879 Start tracking this metric
  • About
  • Tech details
What is "Calls"?
The Calls metric refers to the number of phone calls made or received during an outreach campaign. It is a crucial metric for outreach experts as it measures the level of engagement they have with their target audience and helps them track the effectiveness of their outreach efforts. By analyzing this metric, outreach experts can identify the best times to call, adjust their messaging, and ultimately improve their overall outreach success rate.
Example: The Calls metric can be used to evaluate the success of a telemarketing campaign by measuring the number of phone calls made to potential customers within a given time frame.
This metric has one or more equivalents:

Visualizations

  • Databox visualization

    Number

    Used to show a simple Metric or to draw attention to one key number.

How to track Calls in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Calls using Databox, follow these steps:

  1. 1
    Connect Outreach that contains the metric you want to track
  2. 2
    Select the metric you want to track from the list of available metrics
  3. 3
    Drag and drop the selected metric onto your dashboard
  4. 4
    Watch your dashboard populate in seconds
  5. 5
    Put Calls on the Performance screen
  6. 6
    Get Calls performance daily with Scorecards or as a weekly digest
  7. 7
    Set Goals to track and improve performance of Calls
Outreach integration with Databox Track Calls from Outreach in Databox GET STARTED

Basics

  • Description
    The Calls metric measures the number of phone calls made or received by an outreach team or individual in a given time period. This metric helps to track the frequency and effectiveness of outreach efforts over time.
  • Category
    Marketing Automation
  • Subcategory
    Calls
  • Date Added
    2019-01-10
  • Cumulative Support
    Yes
  • Units
    No
  • Granularities
    hourly, daily, weekly, monthly, quarterly, yearly
  • Favorable Trend
    increasing
  • Historical Data
    Yes
  • Changing historical data
    No
  • Forecast Support
    Yes
  • Benchmark Support
    Yes
  • Media Support
    No
  • Dimension
    N/A
  • Metric Type
  • API Endpoint
    {app_endpoint}/api/v2/https://{app_endpoint}/api/v2/calls

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