The Calls metric measures the number of phone calls made or received by an outreach team or individual in a given time period. This metric helps to track the frequency and effectiveness of outreach efforts over time.
With Databox you can track all your metrics from various data sources in one place.
Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Calls using Databox, follow these steps:
The Sequences metric tracks interactions across multiple touchpoints, helping Outreach experts understand prospect behavior, sales rep productivity, and campaign effectiveness.
The Unsubscribers metric measures the number of people who have chosen to stop receiving communication from a specific mail or email campaign.
The Unopened Emails metric is the number of emails sent that were not opened by the recipient and is a key indicator of the effectiveness of email outreach campaigns.
The Scheduled (Sequence) metric measures the number of emails or other outreach activities that have been scheduled in a specific sequence within a given timeframe.
Completed Tasks by Creator is a metric that measures the total number of tasks completed by an individual outreach creator. It helps to monitor an individual's productivity and efficiency in accomplishing outreach tasks.
Calls Not Answered is a metric that measures the percentage of total incoming calls that were not answered by the intended recipient or went to voicemail. It helps assess missed opportunities and identify areas for improvement in call handling processes.
Total Calls is a metric that measures the number of phone calls made by an outreach team or individual over a given period to engage with leads or prospects.
Total Answered Calls is a metric that tracks the total number of calls that were successfully answered by a representative during a specific period of time. It is a key performance indicator for measuring the effectiveness of a call center or outreach program.