The Calls metric measures the number of phone calls made or received by an outreach team or individual in a given time period. This metric helps to track the frequency and effectiveness of outreach efforts over time.
With Databox you can track all your metrics from various data sources in one place.
Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Calls using Databox, follow these steps:
Prospects is a metric used to measure the number of potential leads or customers for a product or service, providing insights for outreach efforts.
The Opened Emails metric measures the number or percentage of recipients who opened an email sent as part of an outreach campaign. It helps to determine the effectiveness of the subject line and email content in engaging the target audience.
The Opens (Sequence) metric tracks the number of times an email in a sequence has been opened by a recipient. This helps gauge the effectiveness of the email's subject line, as well as the timing and content of the message.
The Opens by Sequence metric tracks the number of times an email sequence is opened by a recipient, indicating their level of engagement and interest in the content.
Delivered by sequence is a measurement that assesses the effectiveness of a specific outreach sequence. It tracks the percentage of emails in the sequence that were successfully delivered to the intended recipient's inbox.
The Bounces by Sequence metric tracks the number of bounced email addresses for each automated email sequence, helping to identify areas in need of improvement.
Total Completed Tasks is a metric that measures the total number of tasks that have been successfully completed within a given time period, providing insights into the productivity and efficiency of the outreach team.
Total Answered Calls is a metric that tracks the total number of calls that were successfully answered by a representative during a specific period of time. It is a key performance indicator for measuring the effectiveness of a call center or outreach program.