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Intrix CRM Calls

The Calls metric in IntrixCRM tracks the number of phone calls made or received by a user or a team within a given time period, providing insights into call volumes and customer interactions to optimize communication and sales performance.

With Databox you can track all your metrics from various data sources in one place.

Calls 2.190,879 Start tracking this metric
  • About
  • Technical Details
What is "Calls"?
The Calls metric in IntrixCRM tracks the number of phone calls made and received by individual team members or the entire team. The metric provides valuable insights into team productivity, call volume, customer engagement, and other critical performance indicators. It helps businesses identify and address areas where improvement is needed to enhance customer satisfaction and boost ROI. With the Calls metric, businesses can optimize their sales and support activities, ensure timely follow-ups, track call durations, and monitor call recordings for quality assurance purposes. Overall, the Calls metric is a powerful tool for businesses looking to improve their phone-based customer interactions and generate more revenue.
Example: For a sales team, the Calls metric in IntrixCRM can be used to track the number of calls made to potential clients in a day, allowing them to focus on making more calls and increasing their chances of closing more deals.

Visualizations

  • Databox visualization

    Number

    Used to show a simple Metric or to draw attention to one key number.

How to track Calls in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Calls using Databox, follow these steps:

  1. 1
    Connect Intrix CRM that contains the metric you want to track
  2. 2
    Select the metric you want to track from the list of available metrics
  3. 3
    Drag and drop the selected metric onto your dashboard
  4. 4
    Watch your dashboard populate in seconds
  5. 5
    Put Calls on the Performance screen
  6. 6
    Get Calls performance daily with Scorecards or as a weekly digest
  7. 7
    Set Goals to track and improve performance of Calls
Goals

Set Goals to track and improve your performance
Scorecards

Get your daily progress every morning with Scorecards
Metric Digest

Receive detailed weekly performance updates
Metric Builder

Built your own custom metrics with Metric Builder
Data Calculations

Set Goals to track and improve your performance
Performance Screen

Get instant insights into your top-performing metrics
Intrix CRM integration with Databox Track Calls from Intrix CRM in Databox GET STARTED

Intrix CRM Calls included in Dashboard Templates 1

  • Live view

    Intrix CRM (users)

    The Intrix CRM dashboard template tracks every stage of your sales funnel and watches for leaks. You can see top of funnel activity for each sales representative.

    Intrix CRM

General

  • Description
    The Calls metric in IntrixCRM tracks the number of phone calls made or received by a user or a team within a given time period, providing insights into call volumes and customer interactions to optimize communication and sales performance.
  • Category
    Sales
  • Subcategory
    Calls
  • Date Added
    2017-08-31

Specification

  • Metric Type
    general
  • Dimensional
    No
  • Decimal Digits
    No
  • Currency Units
    No
  • Granularities
    Daily, weekly, monthly, yearly, quarterly and all-time.
  • Custom Relative Periods
    Yes
  • Data Availability
    At sync, it ranges from 3 years ago to now.
  • Retroactive Data Updates
    Newly synced data is merged with existing data, replacing values for matching periods.
  • Future Data Available
    No

Visualization

  • Cumulative Graph
    Yes
  • Favorable Trend
    increasing
  • Media Creatives
    No
  • Forecasts
    Yes
  • Benchmarks
    Yes

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