The Answered Calls metric tracks the total number of incoming calls that were answered by your team or automated system within a specific period of time.
With Databox you can track all your metrics from various data sources in one place.
Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Answered Calls using Databox, follow these steps:
The Answered Calls by Company metric in CallRail tracks the total number of calls answered by each individual company within your account. It helps to assess the overall call volume and performance of each company.
The Answered Calls by Keyword metric in CallRail shows the number of calls that were answered and attributed to specific keywords used in advertising or marketing efforts. This helps businesses understand which keywords are driving the most phone calls and adjust their campaigns accordingly.
The First Time Callers by Company metric shows the number of unique callers who have contacted a company for the first time during a given period. It helps track the effectiveness of marketing efforts in attracting new customers.
The First Time Callers by Source metric tracks the number of new callers generated by each marketing source, helping businesses identify their most valuable lead sources.
Leads by Source is a CallRail metric that tracks the number of leads generated by each source of marketing or advertising, providing insights into which channels are driving the most conversions and helping businesses optimize their marketing spend.
Average Duration is the average length of time a call lasts in seconds, excluding any hold time or call transfers. It helps measure agent efficiency and customer engagement.
The Average Duration by Referrer metric tracks the length of time visitors spend on your website, grouped by the sources (or referrers) that led them there, helping you understand which sources are driving the most engaged traffic.
This metric measures the average amount of time that website visitors spend on each landing page. It can help identify pages that are engaging and effective at keeping users' attention, as well as potential areas for improvement.