The Answered Calls metric tracks the total number of incoming calls that were answered by your team or automated system within a specific period of time.
With Databox you can track all your metrics from various data sources in one place.
Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Answered Calls using Databox, follow these steps:
Total Calls is a CallRail metric that tracks the total number of calls received through your CallRail tracking numbers.
Total Calls by Company is a metric in CallRail that shows the total number of calls received by a specific company or business. It helps track call volume trends and can be useful for monitoring call center performance, campaign effectiveness, and overall business growth.
The Total Calls by Landing Page metric measures the number of phone calls generated by visitors who landed on specific pages of your website. This helps you determine which pages are driving the most phone calls and optimize your marketing efforts accordingly.
Missed Calls by Source shows the number of calls that were missed, categorized by the specific source or marketing channel from which the calls originated in CallRail.
The Missed Calls by Referrer metric in CallRail tracks missed calls from potential customers who found your business through a specific referrer, such as a search engine or social media platform.
The First Time Callers by Landing Page metric shows the number of unique callers who called for the first time after landing on a specific webpage, providing insight into the effectiveness of various website pages in generating new leads for your business.
Average Duration is the average length of time a call lasts in seconds, excluding any hold time or call transfers. It helps measure agent efficiency and customer engagement.
Value by Form assigns a monetary value to each form submission, helping businesses track the financial impact of online inquiries and focus on high-value leads for greater ROI.