CallRail
Average Duration Average Duration is the average length of time a call lasts in seconds, excluding any hold time or call transfers. It helps measure agent efficiency and customer engagement.
With Databox you can track all your metrics from various data sources in one place.
Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Average Duration using Databox, follow these steps:
Goals
Scorecards
Metric Digest
Metric Builder
Data Calculations
Performance ScreenThis dashboard measures source & keyword performance by comparing calls by first time callers, total calls and the average duration of all calls.
CallRail
Total Calls by Source is a metric that shows the total number of calls received by a business, categorized by the different sources or marketing channels that drove those calls.
CallRail
The Total Calls by Referrer metric shows the number of calls that were attributed to each source, such as websites, campaigns, or ads, providing insights into which sources are driving the most calls to your business.
CallRail
The Total Calls by Landing Page metric measures the number of phone calls generated by visitors who landed on specific pages of your website. This helps you determine which pages are driving the most phone calls and optimize your marketing efforts accordingly.
CallRail
The First Time Callers by Keyword metric helps you identify which keywords are driving new callers to your business, allowing you to optimize your marketing efforts and improve your conversion rates.
CallRail
The First Time Callers by Landing Page metric shows the number of unique callers who called for the first time after landing on a specific webpage, providing insight into the effectiveness of various website pages in generating new leads for your business.
CallRail
The Leads by Keyword metric in CallRail allows you to easily track and analyze the keywords that are generating the most leads for your business from phone calls, forms and chats.
CallRail
The Average Duration by Referrer metric tracks the length of time visitors spend on your website, grouped by the sources (or referrers) that led them there, helping you understand which sources are driving the most engaged traffic.
CallRail
This metric measures the average amount of time that website visitors spend on each landing page. It can help identify pages that are engaging and effective at keeping users' attention, as well as potential areas for improvement.
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Databox Inc.
HQ: Boston, MA, USA
Modern BI for teams that needs answers now
Databox Inc.
HQ: Boston, MA, USA
Modern BI for teams that needs answers now
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