CallRail
Average Duration Average Duration is the average length of time a call lasts in seconds, excluding any hold time or call transfers. It helps measure agent efficiency and customer engagement.
With Databox you can track all your metrics from various data sources in one place.
Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Average Duration using Databox, follow these steps:
Goals
Scorecards
Metric Digest
Metric Builder
Data Calculations
Performance ScreenThis dashboard measures source & keyword performance by comparing calls by first time callers, total calls and the average duration of all calls.
CallRail
The Total Calls by Keyword metric in CallRail tracks the number of calls received for each tracked keyword, providing insights into the effectiveness of your marketing campaigns and the keywords that drive the most phone calls.
CallRail
The Total Calls by Referrer metric shows the number of calls that were attributed to each source, such as websites, campaigns, or ads, providing insights into which sources are driving the most calls to your business.
CallRail
The Missed Calls by Keyword metric in CallRail measures the number of missed phone calls that came in from callers searching for specific keywords used in your ads, allowing you to optimize your marketing strategy for better results.
CallRail
The Answered Calls by Campaign metric shows the number of calls that were answered, categorized by the campaign that generated each call.
CallRail
The Answered Calls by Referrer metric shows which sources are driving the most successful calls, indicating which marketing channels are to be focused on for optimal results.
CallRail
The First Time Callers by Keyword metric helps you identify which keywords are driving new callers to your business, allowing you to optimize your marketing efforts and improve your conversion rates.
CallRail
Leads by Source is a CallRail metric that tracks the number of leads generated by each source of marketing or advertising, providing insights into which channels are driving the most conversions and helping businesses optimize their marketing spend.
CallRail
The Leads by Referrer metric in CallRail shows the number of leads generated by each referral source, providing valuable insights into which marketing channels are driving the most conversions.
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Databox Inc.
HQ: Boston, MA, USA
Modern BI for teams that needs answers now
Databox Inc.
HQ: Boston, MA, USA
Modern BI for teams that needs answers now
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