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CallRail First Time Callers

First Time Callers is a CallRail metric that counts the number of unique callers who have never called your business before during a specific time period.

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First Time Callers 2.190,879 Start tracking this metric
  • About
  • Technical Details
What is "First Time Callers"?
The First Time Callers metric in CallRail measures the number of unique phone numbers that have called your business for the first time during a specific time period. This metric is useful for understanding how many new prospects or customers are contacting your business and can help you track the effectiveness of your marketing campaigns in generating new leads.
Example: A dental office wants to gauge the effectiveness of their marketing campaign by tracking the number of first time callers to their practice after the campaign launch. They use CallRail's First Time Callers metric to measure the impact of their marketing efforts.

Visualizations

  • Databox visualization

    Number

    Used to show a simple Metric or to draw attention to one key number.

How to track First Time Callers in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track First Time Callers using Databox, follow these steps:

  1. 1
    Connect CallRail that contains the metric you want to track
  2. 2
    Select the metric you want to track from the list of available metrics
  3. 3
    Drag and drop the selected metric onto your dashboard
  4. 4
    Watch your dashboard populate in seconds
  5. 5
    Put First Time Callers on the Performance screen
  6. 6
    Get First Time Callers performance daily with Scorecards or as a weekly digest
  7. 7
    Set Goals to track and improve performance of First Time Callers
Goals

Set Goals to track and improve your performance
Scorecards

Get your daily progress every morning with Scorecards
Metric Digest

Receive detailed weekly performance updates
Metric Builder

Built your own custom metrics with Metric Builder
Data Calculations

Set Goals to track and improve your performance
Performance Screen

Get instant insights into your top-performing metrics
CallRail integration with Databox Track First Time Callers from CallRail in Databox GET STARTED

General

  • Description
    First Time Callers is a CallRail metric that counts the number of unique callers who have never called your business before during a specific time period.
  • Category
    Help Desk
  • Subcategory
    Customers
  • Date Added
    2017-09-13

Specification

  • Metric Type
    general
  • Dimensional
    No
  • Decimal Digits
    No
  • Currency Units
    No
  • Granularities
    Hourly, daily, weekly, quarterly, monthly, yearly and all-time.
  • Custom Relative Periods
    Yes
  • Data Availability
    At sync, it ranges from 2 years ago 00:00 to now.
  • Retroactive Data Updates
    Newly synced data is merged with existing data, replacing values for matching periods.
  • Future Data Available
    No

Visualization

  • Cumulative Graph
    Yes
  • Favorable Trend
    increasing
  • Media Creatives
    No
  • Forecasts
    Yes
  • Benchmarks
    Yes

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