First Time Callers is a CallRail metric that counts the number of unique callers who have never called your business before during a specific time period.
With Databox you can track all your metrics from various data sources in one place.
Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track First Time Callers using Databox, follow these steps:
The Total Calls by Referrer metric shows the number of calls that were attributed to each source, such as websites, campaigns, or ads, providing insights into which sources are driving the most calls to your business.
This metric tracks the number of first-time callers who were referred by a specific source, such as a website or advertisement. It helps evaluate the effectiveness of marketing efforts in generating new leads.
The First Time Callers by Landing Page metric shows the number of unique callers who called for the first time after landing on a specific webpage, providing insight into the effectiveness of various website pages in generating new leads for your business.
The Leads by Keyword metric in CallRail allows you to easily track and analyze the keywords that are generating the most leads for your business from phone calls, forms and chats.
The Form Submissions by Company metric tracks the number of form submissions made by different companies through your website's forms, helping you identify which companies are showing interest in your offerings.
Average Duration is the average length of time a call lasts in seconds, excluding any hold time or call transfers. It helps measure agent efficiency and customer engagement.
The Average Duration by Company metric in CallRail shows the average amount of time it takes for a call to be completed for a particular company that is tracked by the system.
The Average Duration by Referrer metric tracks the length of time visitors spend on your website, grouped by the sources (or referrers) that led them there, helping you understand which sources are driving the most engaged traffic.