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CallRail Missed Calls by Campaign

The Missed Calls by Campaign metric in CallRail shows the number of calls that were not answered by a member of your team, grouped by marketing campaign. This helps to identify which campaigns generate the most missed opportunities.

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Missed Calls by Campaign 2.190,879 Start tracking this metric
  • About
  • Tech details
What is "Missed Calls by Campaign"?
The Missed Calls by Campaign metric in CallRail provides data on the number of missed calls received within a specific campaign. It helps track the effectiveness of the campaign and allows businesses to identify missed opportunities. The data can be used to make informed decisions on how to improve customer interactions and better target specific campaigns. The metric is a valuable tool for businesses looking to optimize their call tracking performance and improve customer satisfaction.
Example: A real estate agency uses Missed Calls by Campaign metric to identify which marketing campaigns generate the highest number of missed calls. They adjust their strategies accordingly to ensure they don't miss out on potential clients.

Visualizations

  • Databox visualization

    Bar and Line Chart

    Used to show comparisons between values.

How to track Missed Calls by Campaign in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Missed Calls by Campaign using Databox, follow these steps:

  1. 1
    Connect CallRail that contains the metric you want to track
  2. 2
    Select the metric you want to track from the list of available metrics
  3. 3
    Drag and drop the selected metric onto your dashboard
  4. 4
    Watch your dashboard populate in seconds
  5. 5
    Put Missed Calls by Campaign on the Performance screen
  6. 6
    Get Missed Calls by Campaign performance daily with Scorecards or as a weekly digest
  7. 7
    Set Goals to track and improve performance of Missed Calls by Campaign
CallRail integration with Databox Track Missed Calls by Campaign from CallRail in Databox GET STARTED

Basics

  • Description
    The Missed Calls by Campaign metric in CallRail shows the number of calls that were not answered by a member of your team, grouped by marketing campaign. This helps to identify which campaigns generate the most missed opportunities.
  • Category
    Help Desk
  • Subcategory
    Calls unanswered
  • Date Added
    2017-09-13
  • Cumulative Support
    Yes
  • Units
    No
  • Granularities
    hourly, daily, weekly, monthly, yearly
  • Favorable Trend
    decreasing
  • Historical Data
    Yes
  • Changing historical data
    No
  • Forecast Support
    Yes
  • Benchmark Support
    No
  • Media Support
    No
  • Dimension
    Yes
  • Metric Type
    general Learn more
  • API Endpoint
    a/{account_id}/calls/summary.json

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