Value by Call Source tracks the monetary value by source of the call, helping businesses measure the financial impact of phone interactions and identify high-value leads for greater revenue.
With Databox you can track all your metrics from various data sources in one place.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Value by Call Source using Databox, follow these steps:
The Missed Calls by Company metric shows the number of calls that went unanswered or were abandoned by customers for a specific company in a given time period.
The Missed Calls by Landing Page metric in CallRail shows the number of calls to a specific landing page that went unanswered, providing insight into potential leads lost due to missed opportunities.
The First Time Callers by Company metric shows the number of unique callers who have contacted a company for the first time during a given period. It helps track the effectiveness of marketing efforts in attracting new customers.
The Leads by Keyword metric in CallRail allows you to easily track and analyze the keywords that are generating the most leads for your business from phone calls, forms and chats.
The Form Submissions by Landing Page metric shows which landing pages are driving the most form submissions on your website, helping you to optimize your marketing efforts and improve lead generation.
Average Duration is the average length of time a call lasts in seconds, excluding any hold time or call transfers. It helps measure agent efficiency and customer engagement.
The Average Duration by Keyword metric shows the average length of time that a call lasts for each specific keyword that was used by the caller to find your business.
Value by Form Source assigns a monetary value to form submissions by source, helping businesses track the financial impact of online inquiries and focus on high-value leads for greater ROI.