Total Calls by Source is a metric that shows the total number of calls received by a business, categorized by the different sources or marketing channels that drove those calls.
With Databox you can track all your metrics from various data sources in one place.
Used to show comparisons between values.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Total Calls by Source using Databox, follow these steps:
This dashboard measures source & keyword performance by comparing calls by first time callers, total calls and the average duration of all calls.
The Missed Calls by Company metric shows the number of calls that went unanswered or were abandoned by customers for a specific company in a given time period.
Missed Calls by Source shows the number of calls that were missed, categorized by the specific source or marketing channel from which the calls originated in CallRail.
The First Time Callers by Landing Page metric shows the number of unique callers who called for the first time after landing on a specific webpage, providing insight into the effectiveness of various website pages in generating new leads for your business.
Leads by Company is a CallRail metric that provides insight into the number of leads generated by each company in your call tracking campaign, helping businesses to identify their top-performing lead sources and evaluate the effectiveness of their marketing campaigns.
The Leads by Campaign metric shows the number of leads generated by each call tracking campaign, providing insight into which campaigns are most effective at driving leads.
The Form Submissions by Company metric tracks the number of form submissions made by different companies through your website's forms, helping you identify which companies are showing interest in your offerings.
Average Duration is the average length of time a call lasts in seconds, excluding any hold time or call transfers. It helps measure agent efficiency and customer engagement.
The Average Duration by Company metric in CallRail shows the average amount of time it takes for a call to be completed for a particular company that is tracked by the system.