The Missed Calls metric in CallRail refers to the number of calls received by your business that were not answered or picked up. This metric is important for tracking missed opportunities and identifying areas for improvement in your call answering and handling processes.
With Databox you can track all your metrics from various data sources in one place.
Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Missed Calls using Databox, follow these steps:
This dashboard shows the responsiveness of your sales team to incoming calls. It also shows where new calls originate.
The Total Calls by Keyword metric in CallRail tracks the number of calls received for each tracked keyword, providing insights into the effectiveness of your marketing campaigns and the keywords that drive the most phone calls.
The Missed Calls by Campaign metric in CallRail shows the number of calls that were not answered by a member of your team, grouped by marketing campaign. This helps to identify which campaigns generate the most missed opportunities.
The Answered Calls by Referrer metric shows which sources are driving the most successful calls, indicating which marketing channels are to be focused on for optimal results.
The First Time Callers by Source metric tracks the number of new callers generated by each marketing source, helping businesses identify their most valuable lead sources.
This metric tracks the number of first-time callers who were referred by a specific source, such as a website or advertisement. It helps evaluate the effectiveness of marketing efforts in generating new leads.
The Leads by Keyword metric in CallRail allows you to easily track and analyze the keywords that are generating the most leads for your business from phone calls, forms and chats.
The Average Duration by Source metric measures the average length of time a call lasts, broken down by the source that drove the call (such as Google Ads or Facebook).
The Average Duration by Campaign metric shows the average length of time that phone calls from a specific campaign last, helping to measure the effectiveness of marketing efforts.