The Missed Calls metric in CallRail refers to the number of calls received by your business that were not answered or picked up. This metric is important for tracking missed opportunities and identifying areas for improvement in your call answering and handling processes.
With Databox you can track all your metrics from various data sources in one place.
Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Missed Calls using Databox, follow these steps:
This dashboard shows the responsiveness of your sales team to incoming calls. It also shows where new calls originate.
The Missed Calls by Company metric shows the number of calls that went unanswered or were abandoned by customers for a specific company in a given time period.
The Missed Calls by Referrer metric in CallRail tracks missed calls from potential customers who found your business through a specific referrer, such as a search engine or social media platform.
The Answered Calls by Source metric in CallRail is a measure of how many incoming calls were answered by each source of your advertising or marketing efforts. This helps you evaluate which sources are most effective in generating calls.
First Time Callers is a CallRail metric that counts the number of unique callers who have never called your business before during a specific time period.
Form Submissions is a CallRail metric that shows how many times a form on your website has been filled out and submitted by a visitor.
The Form Submissions by Landing Page metric shows which landing pages are driving the most form submissions on your website, helping you to optimize your marketing efforts and improve lead generation.
Average Duration is the average length of time a call lasts in seconds, excluding any hold time or call transfers. It helps measure agent efficiency and customer engagement.
Value by Call tracks the monetary value associated with each call, helping businesses measure the financial impact of phone interactions and identify high-value leads for greater revenue.