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The Closed Tickets by Resolution metric measures the number of support tickets that have been resolved and closed based on the type of resolution, such as solved, not solved, or escalated.
With Databox you can track all your metrics from various data sources in one place.
Used to show comparisons between values.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Closed Tickets by Resolution using Databox, follow these steps:
This free HubSpot Service dashboard template gives you insights into your tickets, productivity, open vs. closed tickets ratio and more.