DataboxDatabox Databox

Freshdesk Companies by Industry

The Companies by Industry metric in Freshdesk provides a breakdown of the number of companies associated with each industry segment, helping businesses identify trends and opportunities for improved customer support.

With Databox you can track all your metrics from various data sources in one place.

Companies by Industry 2.190,879 Start tracking this metric
  • About
  • Tech details
What is "Companies by Industry"?
The Companies by Industry metric in Freshdesk allows businesses to categorize their customers into different industries based on their line of work. This information can be used to understand the types of customers that are seeking support and to tailor support strategies specific to each industry. Additionally, it can be used to measure engagement and revenue from each industry, which helps companies identify high-value customers and prioritize their support needs. Overall, this metric provides valuable insights for businesses that want to improve their customer support services and optimize their offerings to meet the needs of specific industries.
Example: Example: A technology company can use Companies by Industry metric to identify the percentage of their customers from the healthcare industry.

Visualizations

  • Databox visualization

    Bar and Line Chart

    Used to show comparisons between values.

How to track Companies by Industry in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Companies by Industry using Databox, follow these steps:

  1. 1
    Connect Freshdesk that contains the metric you want to track
  2. 2
    Select the metric you want to track from the list of available metrics
  3. 3
    Drag and drop the selected metric onto your dashboard
  4. 4
    Watch your dashboard populate in seconds
  5. 5
    Put Companies by Industry on the Performance screen
  6. 6
    Get Companies by Industry performance daily with Scorecards or as a weekly digest
  7. 7
    Set Goals to track and improve performance of Companies by Industry
Goals

Set Goals to track and improve your performance
Scorecards

Get your daily progress every morning with Scorecards
Metric Digest

Receive detailed weekly performance updates
Metric Builder

Built your own custom metrics with Metric Builder
Data Calculations

Set Goals to track and improve your performance
Performance Screen

Get instant insights into your top-performing metrics
Freshdesk integration with Databox Track Companies by Industry from Freshdesk in Databox GET STARTED

Basics

  • Description
    The Companies by Industry metric in Freshdesk provides a breakdown of the number of companies associated with each industry segment, helping businesses identify trends and opportunities for improved customer support.
  • Category
    Help Desk
  • Subcategory
    Companies
  • Cumulative Support
    No
  • Units
    No
  • Granularities
    daily, weekly, monthly, quarterly, yearly, allTime
  • Favorable Trend
    increasing
  • Historical Data
    No
  • Changing historical data
    No
  • Forecast Support
    Yes
  • Benchmark Support
    No
  • Media Support
    No
  • Dimension
    Yes
  • Metric Type
    current Learn more
  • API Endpoint
    https://{domain}/api/v2/companies

Related Metrics

Track all of your key business metrics from one screen

GET STARTED
Databox app preview