Views by Signature Playbook metric tracks how many times a signature playbook has been viewed. It helps to evaluate the effectiveness of a playbook and make data-driven improvements.
With Databox you can track all your metrics from various data sources in one place.
Used to show comparisons between values.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Views by Signature Playbook using Databox, follow these steps:
Total Conversations is a metric that measures the number of chat or messaging interactions between customers and a brand or business on Drift's platform.
Average Time to First Response metric measures the average time taken by a team to respond to a customer's initial message or inquiry across all channels.
MTFR is the duration between a customer's initial message and the first human response. It measures how quickly a company engages with its customers.
Sent by Chat Playbook refers to the number of times a particular playbook has been initiated by a user to start a conversation with a visitor on the website or app using the Drift chat feature.
The Dismisses by Chat Playbook metric measures the number of times chat playbooks have been dismissed or closed by visitors during a conversation on the website or app. It helps evaluate the effectiveness of chat playbooks and identify areas for improvement.
The Meetings Booked by Chat Playbook metric measures how many meetings were scheduled as a result of utilizing specific chat playbooks.
The Sent by Email playbook metric tracks the number of chat invitations or links sent via email by the Drift playbook, helping to measure the effectiveness of email campaigns in driving chat engagement and conversions.
Click % by Email Playbook is a measure of the percentage of email recipients who clicked on a specific CTA within your email playbook. It shows the effectiveness of your email strategy and helps optimize future campaigns.