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19 Tips to Better Prepare for a Reporting Meeting
Leadership

19 Tips to Better Prepare for a Reporting Meeting

Most companies primarily present their reports in meetings, according to recent research on business reporting. Let’s call out the elephant in the room — many ...

by Jessica Malnik · Feb 13, 2023

How Zapier Grew Signups and Activations from their Blog by 400 Percent in 1 Year
Leadership

How Zapier Grew Signups and Activations from their Blog by 400 Percent in 1 Year

A recent episode of the Metrics & Chill podcast saw John Bonini chat with Stephanie Donily, Head of Content & Communications over at Zapier. Stephanie ...

by Kiera Abbamonte · Feb 20, 2024

Client Onboarding Process: How to Successfully Onboard a New Client
Leadership

Client Onboarding Process: How to Successfully Onboard a New Client

Did you know that more than half (55%) of people say they’ve returned a product because they couldn’t figure exactly how to use it? That’s ...

by Lily Ugbaja · May 12, 2022

How ProductLed Used Activation to Boost MRR for a Client by 20 Percent
Leadership

How ProductLed Used Activation to Boost MRR for a Client by 20 Percent

Ramli John—Manager Director at ProductLed—chatted with John Bonini for a recent episode of the Metrics & Chill podcast. Ramli told John all about how ProductLed ...

by Kiera Abbamonte · Feb 20, 2024

How ProfitWell Grew Revenue Per Customer by 400 Percent in 12 Months
Leadership

How ProfitWell Grew Revenue Per Customer by 400 Percent in 12 Months

John Bonini recently talked with ProfitWell Founder & CEO, Patrick Campbell, for an episode of the Metrics & Chill podcast. Patrick shared how ProfitWell grows ...

by Kiera Abbamonte · Feb 20, 2024

How Unstack Reduced Involuntary Churn by More Than 50%
Leadership

How Unstack Reduced Involuntary Churn by More Than 50%

Chris Cardone, Customer Success Lead at Unstack, talked with John Bonini on an episode of the Metrics and Chill podcast. Chris shared how Unstack approaches ...

by Kiera Abbamonte · Feb 20, 2024

How CoSchedule Increased Trials and Product Signups from Content by 30 Percent
Leadership

How CoSchedule Increased Trials and Product Signups from Content by 30 Percent

In this episode of Metrics & Chill podcast, John Bonini talked with Ben Sailer, Inbound Marketing Director at CoSchedule, about how the team at CoSchedule ...

by Kiera Abbamonte · Feb 20, 2024

6 Best Free Time Management Tools
Leadership

6 Best Free Time Management Tools

Time management – the very phrase itself has a sort of weight to it. It’s the kind of heft that similar phrases can throw around ...

by Mariana Santiago · Feb 7, 2024

How Bonjoro Doubled Trial Conversions with Personalized Video
Leadership

How Bonjoro Doubled Trial Conversions with Personalized Video

Recently, Casey Hill of Bonjoro talked with our own John Bonini for an episode of our newest podcast, Metrics & Chill. As Head of Growth, ...

by Kiera Abbamonte · Feb 20, 2024

7 Metrics to Include in Your Management Dashboard
Leadership

7 Metrics to Include in Your Management Dashboard

Some people learn best by reading; others learn best visually.  Regardless of your preferred learning style, management dashboards are a business tool that compiles words, ...

by Rebecca Reynoso · Apr 21, 2022

Stay on Top of Your Company’s Performance with These 9 Executive Dashboard Metrics
Dashboards & Visualization

Stay on Top of Your Company’s Performance with These 9 Executive Dashboard Metrics

A Harvard Business School study that focused on how CEOs allocate their time among various activities found out that executives actually spend one-quarter of their ...

by Melissa King · Apr 20, 2021

How (and Why) ThriveHive Went All-In On Small, Local Businesses
Leadership

How (and Why) ThriveHive Went All-In On Small, Local Businesses

Acquisition costs will be tough to keep down.  Churn will be high.  You need to build sales pipeline quickly, and… You can’t pay for it.  ...

by Tamara Omerovic · Nov 26, 2019

Inside Tettra’s Long, Winding, and Persistent Path Toward Achieving Profitability
Leadership

Inside Tettra’s Long, Winding, and Persistent Path Toward Achieving Profitability

What’s the worst thing that can happen?  That’s what Andy Cook asked himself when Tettra was about 2 weeks away from going out of business. ...

by Spela Mlekuz · Nov 8, 2019

Ben Jabbawy on Privy’s Journey Back from (Almost) Out-of-Business
Leadership

Ben Jabbawy on Privy’s Journey Back from (Almost) Out-of-Business

Subscribe to Ground Up in your favorite app and get the next episode in time for your morning commute 🙌🏻 Ben Jabbawy had an offer ...

by Spela Mlekuz · Sep 19, 2021

How Treehouse Has Helped 850,000 Students Learn to Code
Leadership

How Treehouse Has Helped 850,000 Students Learn to Code

Treehouse has helped over 850,000 people learn how to code. Founded in 2010, Treehouse was born out of a web design/development community (called By Designers, ...

by Tamara Omerovic · Aug 28, 2018

How to Use OKRs to Set, Track, and Hit Your Quarterly Goals
Goals & Forecasts

How to Use OKRs to Set, Track, and Hit Your Quarterly Goals

When you wake up in the morning, what story do you tell yourself about the purpose of your work? Is it something along the lines ...

by Tamara Omerovic · Mar 13, 2023

Inside Help Scout’s Mission to Optimize The Customer Experience First
Customer Success

Inside Help Scout’s Mission to Optimize The Customer Experience First

Nick Francis has worked with his Help Scout co-founders, Denny and Jared, for the last 13 years. Before Help Scout, Nick and his co-founders were ...

by Tamara Omerovic · Sep 19, 2021

From ‘Failed Entrepreneur’ to $10M in ARR in 3+ Years
Leadership

From ‘Failed Entrepreneur’ to $10M in ARR in 3+ Years

In 2014, Russ Perry considered himself a failed entrepreneur. His previous company, an agency, had folded after, in his words, “doing things wrong for so ...

by Tamara Omerovic · Apr 23, 2018

Wistia’s Long, Steady, Overnight Success Story
Leadership

Wistia’s Long, Steady, Overnight Success Story

Chris Savage figured $60k would be enough. After he and his cofounder, Brendan Schwartz, founded and launched Wistia in 2006, their initial aspirations were quite ...

by Tamara Omerovic · Mar 15, 2018

Stop Presenting Data in the Same Way to Everyone
Leadership

Stop Presenting Data in the Same Way to Everyone

In every organization, different people need to answer completely different questions from the same data. For instance, CEOs need to make different data-driven decisions than ...

by Peter Caputa IV · Mar 14, 2018

How Companies like Apple, Facebook (And Others) Build Habit-Forming Products
Customer Success

How Companies like Apple, Facebook (And Others) Build Habit-Forming Products

It’s been over four years since Hooked was first published and that bright yellow cover still manages to catch my eye throughout the workday. (It ...

by Tamara Omerovic · Mar 8, 2018