Closed Cases measures the number of support cases that have been resolved and closed within a specific time period. It is an important metric to track customer satisfaction and support team performance.
With Databox you can track all your metrics from various data sources in one place.
Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Closed Cases using Databox, follow these steps:
This template gives you a complete overview of your leads in Salesforce so you can accurately track your sales progress.
Opportunities Won Revenue is a metric that reflects the total revenue earned from all closed deals won within a specified time frame.
Opportunities Won Count is a key performance indicator in Salesforce that measures the total number of won opportunities within a given time frame. It provides insights into the sales team's performance and can be used to track progress and identify areas for improvement.
The Opportunities Lost Count metric refers to the total number of sales opportunities that were lost during a specific period. It helps businesses understand the reasons for lost deals and identify potential areas for improvement in their sales process.
Opportunities Lost Amount by Owner is a metric that displays the total value of lost sales opportunities for each sales rep in Salesforce.
Open Opportunities Count is a metric that measures the number of deals that are still in progress and have not yet been won, lost, or cancelled.
The Open Opportunities Amount by Stage Name metric displays the total dollar value of all open opportunities grouped by their current stage in the sales pipeline. It helps identify which stages have the highest potential revenue and aids in decision-making for sales forecasting and resource allocation.
It shows the number of new leads generated from each lead source over a specific time period, providing insights into which sources are driving the most lead conversions and can help prioritize marketing efforts.
The Return On Investment Amount by Campaign Type measures the amount of revenue generated by each type of Salesforce campaign and compares it to the cost of running those campaigns. It helps organizations determine which campaign types are most effective at generating revenue and optimizing their marketing budget.