Closed Cases measures the number of support cases that have been resolved and closed within a specific time period. It is an important metric to track customer satisfaction and support team performance.
With Databox you can track all your metrics from various data sources in one place.
Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Closed Cases using Databox, follow these steps:
This template gives you a complete overview of your leads in Salesforce so you can accurately track your sales progress.
This metric shows the total revenue generated by each product family for all successfully closed deals.
The Opportunities Won Amount by Opp Name metric in Salesforce tracks the total amount of revenue earned from each individual won opportunity name, providing insights into which opportunities are generating the most revenue for the company.
The Opportunities Lost Count metric refers to the total number of sales opportunities that were lost during a specific period. It helps businesses understand the reasons for lost deals and identify potential areas for improvement in their sales process.
Opportunities Lost Amount by Owner is a metric that displays the total value of lost sales opportunities for each sales rep in Salesforce.
Opportunities Lost Amount by Opp Name is a metric that calculates the total potential revenue lost from a specific opportunity in Salesforce due to it being marked as "lost."
The Open Opportunities Amount by Stage Name metric displays the total dollar value of all open opportunities grouped by their current stage in the sales pipeline. It helps identify which stages have the highest potential revenue and aids in decision-making for sales forecasting and resource allocation.
The Open Opportunities Amount by Opp Name metric shows the total monetary value of all opportunities that are currently open and grouped by their respective opportunity names.
The New Leads by Industry metric is a measure of the number of new potential customers or prospects generated by industry category within a specified time period.