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Drift Conversations by Signature Playbook

The Conversations by Signature Playbook metric measures the number of live chat conversations initiated by a specific Signature Playbook within a given time frame.

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Conversations by Signature Playbook 2.190,879 Start tracking this metric
  • About
  • Tech details
What is "Conversations by Signature Playbook"?
The Conversations by Signature Playbook metric measures the percentage of chats initiated by a specific signature playbook. It helps businesses understand the impact of their targeted campaigns and helps optimize their playbook strategy by identifying which playbooks are the most effective in generating customer engagement. This metric can also reveal if there are any signature playbooks that are not performing well and require optimization. Overall, it provides insights into the effectiveness of targeted messaging and helps businesses make data-driven decisions to improve their customer interactions.
Example: A use case for Conversations by Signature Playbook metric could be analyzing the effectiveness of a sales team's outreach by measuring how many conversations they have initiated using personalized signature playbooks.

Visualizations

  • Databox visualization

    Bar and Line Chart

    Used to show comparisons between values.

How to track Conversations by Signature Playbook in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Conversations by Signature Playbook using Databox, follow these steps:

  1. 1
    Connect Drift that contains the metric you want to track
  2. 2
    Select the metric you want to track from the list of available metrics
  3. 3
    Drag and drop the selected metric onto your dashboard
  4. 4
    Watch your dashboard populate in seconds
  5. 5
    Put Conversations by Signature Playbook on the Performance screen
  6. 6
    Get Conversations by Signature Playbook performance daily with Scorecards or as a weekly digest
  7. 7
    Set Goals to track and improve performance of Conversations by Signature Playbook
Goals

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Scorecards

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Metric Digest

Receive detailed weekly performance updates
Metric Builder

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Data Calculations

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Performance Screen

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Basics

  • Description
    The Conversations by Signature Playbook metric measures the number of live chat conversations initiated by a specific Signature Playbook within a given time frame.
  • Category
    Marketing Automation
  • Date Added
    2016-05-09
  • Cumulative Support
    Yes
  • Units
    No
  • Granularities
    daily, weekly, monthly, quarterly, yearly, allTime
  • Favorable Trend
    increasing
  • Historical Data
    No
  • Changing historical data
    No
  • Forecast Support
    Yes
  • Benchmark Support
    No
  • Media Support
    No
  • Dimension
    Yes
  • Metric Type
    current Learn more
  • API Endpoint
    https://driftapi.com/playbooks/metrics

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