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CallRail
Value by Call
Value by Call tracks the monetary value associated with each call, helping businesses measure the financial impact of phone interactions and identify high-value leads for greater revenue.
With Databox you can track all your metrics from various data sources in one place.
- About
- Technical Details
What is "Value by Call"?
The Value by Call metric assigns a monetary value to each phone call, reflecting the potential revenue generated. This metric helps businesses assess the effectiveness of phone interactions, identify high-value calls, and optimize sales strategies. It provides key insights into which calls contribute most to revenue and allows for prioritization of high-value leads.
Example: A real estate agency uses the Value by Call metric to track how much revenue each client inquiry generates. By assigning a monetary value to each call based on potential home sales, the agency can identify which calls are most valuable and optimize its call-handling process.
Visualizations
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Bar and Line Chart
Used to show comparisons between values.
How to track Value by Call in Databox?
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Value by Call using Databox, follow these steps:
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1Connect CallRail that contains the metric you want to track
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2Select the metric you want to track from the list of available metrics
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3Drag and drop the selected metric onto your dashboard
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4Watch your dashboard populate in seconds
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5Put Value by Call on the Performance screen
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6Get Value by Call performance daily with Scorecards or as a weekly digest
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7Set Goals to track and improve performance of Value by Call
GoalsSet Goals to track and improve your performance
ScorecardsGet your daily progress every morning with Scorecards
Metric DigestReceive detailed weekly performance updates
Metric BuilderBuilt your own custom metrics with Metric Builder
Data CalculationsSet Goals to track and improve your performance
Performance ScreenGet instant insights into your top-performing metrics
General
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DescriptionValue by Call tracks the monetary value associated with each call, helping businesses measure the financial impact of phone interactions and identify high-value leads for greater revenue.
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CategoryHelp Desk
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SubcategoryCalls
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Date Added2017-09-13
Specification
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Metric Typegeneral
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DimensionalYes
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Decimal DigitsYes
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Currency UnitsNo
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GranularitiesHourly, daily, weekly, monthly and yearly.
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Custom Relative PeriodsYes
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Data AvailabilityAt sync, it ranges from 2 years ago 00:00 to now.
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Retroactive Data UpdatesNewly synced data is merged with existing data, replacing values for matching periods.
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Future Data AvailableNo
Visualization
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Cumulative GraphYes
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Favorable Trendincreasing
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Media CreativesNo
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ForecastsYes
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BenchmarksNo
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