Value by Call tracks the monetary value associated with each call, helping businesses measure the financial impact of phone interactions and identify high-value leads for greater revenue.
With Databox you can track all your metrics from various data sources in one place.
Used to show comparisons between values.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Value by Call using Databox, follow these steps:
Missed Calls by Source shows the number of calls that were missed, categorized by the specific source or marketing channel from which the calls originated in CallRail.
The Missed Calls by Keyword metric in CallRail measures the number of missed phone calls that came in from callers searching for specific keywords used in your ads, allowing you to optimize your marketing strategy for better results.
The Missed Calls by Campaign metric in CallRail shows the number of calls that were not answered by a member of your team, grouped by marketing campaign. This helps to identify which campaigns generate the most missed opportunities.
The Answered Calls by Referrer metric shows which sources are driving the most successful calls, indicating which marketing channels are to be focused on for optimal results.
The First Time Callers by Source metric tracks the number of new callers generated by each marketing source, helping businesses identify their most valuable lead sources.
The First Time Callers by Campaign metric in CallRail tracks the number of unique callers who are calling for the first time, grouped by each specific marketing campaign that generated the call.
Form Submissions by Referrer is a metric that shows which websites or sources are driving the most form submissions on your website. It helps you identify which marketing channels are most effective at generating leads and allows you to optimize your marketing efforts accordingly.
Average Duration is the average length of time a call lasts in seconds, excluding any hold time or call transfers. It helps measure agent efficiency and customer engagement.