The New Cases metric measures the number of new customer inquiries or issues that have been submitted for resolution within a specific timeframe.
With Databox you can track all your metrics from various data sources in one place.
Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track New Cases using Databox, follow these steps:
This template gives you a complete overview of your leads in Salesforce so you can accurately track your sales progress.
Opportunities Won Amount by Owner is a metric that tracks the total value of closed-won opportunities attributed to each individual salesperson in Salesforce.
The Opportunities Won Amount by Opp Name metric in Salesforce tracks the total amount of revenue earned from each individual won opportunity name, providing insights into which opportunities are generating the most revenue for the company.
The Opportunities Lost Count by Owner metric in Salesforce calculates the number of sales opportunities that were lost by each owner within a given timeframe.
The Open Opportunities Count by Stage Name in Salesforce provides a breakdown of the number of opportunities in your sales pipeline for each stage, allowing you to track your progress towards closing deals.
Expected Revenue is a metric in Salesforce that predicts the amount of revenue a sales team is likely to generate from their opportunities. It takes into account the probability of winning each opportunity and the value of the opportunity to calculate an expected revenue value.
It shows the number of new leads generated from each lead source over a specific time period, providing insights into which sources are driving the most lead conversions and can help prioritize marketing efforts.
The Converted Leads metric tracks the percentage of leads that have been converted into actionable accounts or contacts in Salesforce.
Closed Cases measures the number of support cases that have been resolved and closed within a specific time period. It is an important metric to track customer satisfaction and support team performance.