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Drift New Conversations

New Conversations is a metric that tracks the number of new chats or conversations initiated by website visitors or customers within a certain timeframe.

With Databox you can track all your metrics from various data sources in one place.

New Conversations 2.190,879

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About
Technical Details

New Conversations is a metric that measures the number of new conversations started with website visitors or customers using chat. It is a key indicator of how effectively businesses are engaging with their audience and can be used to assess the performance of their chat strategy. This metric is valuable in identifying opportunities to improve lead capture, customer service, and overall customer experience. It can also help businesses measure the impact of their marketing campaigns or website changes on user engagement.

Example: New Conversations metric can be used to track the effectiveness of a new marketing campaign by measuring the number of new prospects engaging in conversations with sales reps.

Visualizations

Number

Used to show a simple Metric or to draw attention to one key number.

How to track New Conversations in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track New Conversations using Databox, follow these steps:

1
Connect Drift that contains the metric you want to track
2
Select the metric you want to track from the list of available metrics
3
Drag and drop the selected metric onto your dashboard
4
Watch your dashboard populate in seconds
5
Put New Conversations on the Performance screen
6
Get New Conversations performance daily with Scorecards or as a weekly digest
7
Set Goals to track and improve performance of New Conversations

Goals

Get instant insights into your top-performing metrics

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