Customer Churn Rate measures the percentage of customers who cancel or stop subscribing to a product or service over a specific period of time.
With Databox you can track all your metrics from various data sources in one place.
Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Customer Churn Rate using Databox, follow these steps:
This dashboard tracks key SaaS metrics like ARR, MRR, churned MRR, and customer churn rate. It provides insights into revenue retention, churn trends, and potential risks, helping businesses take corrective actions to improve customer retention.
New Business MRR is a metric that measures the monthly recurring revenue generated from new customers or expansions, showing the growth potential of a business.
Churn MRR measures the monthly recurring revenue lost from customers canceling their subscriptions or downgrading their plans.
Reactivation MRR measures the monthly recurring revenue generated from previously churned customers who have been successfully reactivated.
Net MRR Movement is a metric that measures the overall change in monthly recurring revenue (MRR) by considering both positive and negative changes, giving a comprehensive view of how MRR is trending over a specific period of time.
The Free Trials metric measures the number of customers who sign up for a trial version of a product or service without making a purchase.
Non-Trial Leads is a metric that measures the number of potential customers who have expressed interest in a product or service, but have not yet started a trial.
The Subscribers metric tracks the number of active customers or users that have been billed for a service or product during a specific time period.
The Failed Transactions metric tracks the number of unsuccessful transactions or payments made by customers.