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ChartMogul Customer Churn Rate

Customer Churn Rate measures the percentage of customers who cancel or stop subscribing to a product or service over a specific period of time.

With Databox you can track all your metrics from various data sources in one place.

Customer Churn Rate 2.190,879 Start tracking this metric
  • About
  • Technical Details
What is "Customer Churn Rate"?
Customer Churn Rate is a metric that measures the rate at which customers leave or cancel their subscriptions or services over a given time period. It helps businesses understand the health of their customer base and identify trends that may impact revenue. The lower the churn rate, the more likely a company is to retain its customers and generate sustainable growth.
Example: Example: Tracking the percentage of customers that canceled their subscription within a specific time period.

Visualizations

  • Databox visualization

    Number

    Used to show a simple Metric or to draw attention to one key number.

How to track Customer Churn Rate in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Customer Churn Rate using Databox, follow these steps:

  1. 1
    Connect ChartMogul that contains the metric you want to track
  2. 2
    Select the metric you want to track from the list of available metrics
  3. 3
    Drag and drop the selected metric onto your dashboard
  4. 4
    Watch your dashboard populate in seconds
  5. 5
    Put Customer Churn Rate on the Performance screen
  6. 6
    Get Customer Churn Rate performance daily with Scorecards or as a weekly digest
  7. 7
    Set Goals to track and improve performance of Customer Churn Rate
ChartMogul integration with Databox Track Customer Churn Rate from ChartMogul in Databox GET STARTED

ChartMogul Customer Churn Rate included in Dashboard Templates 1

  • Live view

    ChartMogul Revenue and Customer Churn

    This dashboard tracks key SaaS metrics like ARR, MRR, churned MRR, and customer churn rate. It provides insights into revenue retention, churn trends, and potential risks, helping businesses take corrective actions to improve customer retention.

    ChartMogul

General

  • Description
    Customer Churn Rate measures the percentage of customers who cancel or stop subscribing to a product or service over a specific period of time.
  • Date Added
    2023-07-25

Specification

  • Metric Type
    general
  • Dimensional
    No
  • Decimal Digits
    Yes
  • Currency Units
    No
  • Granularities
    Daily, weekly, monthly, quarterly, yearly and all-time.
  • Custom Relative Periods
    Yes
  • Data Availability
    At sync, it ranges from first day of this month 3 years ago midnight to now.
  • Retroactive Data Updates
    Newly synced data is merged with existing data, replacing values for matching periods.
  • Future Data Available
    No

Visualization

  • Default Format
    Percentage
  • Cumulative Graph
    No
  • Favorable Trend
    increasing
  • Media Creatives
    No
  • Forecasts
    Yes
  • Benchmarks
    Yes

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