Total Calls by Company is a metric in CallRail that shows the total number of calls received by a specific company or business. It helps track call volume trends and can be useful for monitoring call center performance, campaign effectiveness, and overall business growth.
With Databox you can track all your metrics from various data sources in one place.
Used to show comparisons between values.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Total Calls by Company using Databox, follow these steps:
Total Calls is a CallRail metric that tracks the total number of calls received through your CallRail tracking numbers.
The Total Calls by Referrer metric shows the number of calls that were attributed to each source, such as websites, campaigns, or ads, providing insights into which sources are driving the most calls to your business.
The Answered Calls metric tracks the total number of incoming calls that were answered by your team or automated system within a specific period of time.
The Answered Calls by Keyword metric in CallRail shows the number of calls that were answered and attributed to specific keywords used in advertising or marketing efforts. This helps businesses understand which keywords are driving the most phone calls and adjust their campaigns accordingly.
The First Time Callers by Landing Page metric shows the number of unique callers who called for the first time after landing on a specific webpage, providing insight into the effectiveness of various website pages in generating new leads for your business.
Form Submissions is a CallRail metric that shows how many times a form on your website has been filled out and submitted by a visitor.
Average Duration is the average length of time a call lasts in seconds, excluding any hold time or call transfers. It helps measure agent efficiency and customer engagement.
The Average Duration by Referrer metric tracks the length of time visitors spend on your website, grouped by the sources (or referrers) that led them there, helping you understand which sources are driving the most engaged traffic.