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CallRail Total Calls by Company

Total Calls by Company is a metric in CallRail that shows the total number of calls received by a specific company or business. It helps track call volume trends and can be useful for monitoring call center performance, campaign effectiveness, and overall business growth.

With Databox you can track all your metrics from various data sources in one place.

Total Calls by Company 2.190,879 Start tracking this metric
  • About
  • Tech details
What is "Total Calls by Company"?
The Total Calls by Company metric in CallRail displays the total number of incoming calls received by a particular company within a selected time period. This metric helps businesses track call volumes and identify trends or patterns that can inform their marketing, sales, and customer service strategies. It provides valuable insights into how effective their advertising campaigns are in generating calls and which channels are driving the most calls. By analyzing this metric, businesses can optimize their call handling processes and improve their overall customer experience.
Example: A marketing agency can use Total Calls by Company metric to measure the effectiveness of their lead generation campaigns for each of their clients.

Visualizations

  • Databox visualization

    Bar and Line Chart

    Used to show comparisons between values.

How to track Total Calls by Company in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Total Calls by Company using Databox, follow these steps:

  1. 1
    Connect CallRail that contains the metric you want to track
  2. 2
    Select the metric you want to track from the list of available metrics
  3. 3
    Drag and drop the selected metric onto your dashboard
  4. 4
    Watch your dashboard populate in seconds
  5. 5
    Put Total Calls by Company on the Performance screen
  6. 6
    Get Total Calls by Company performance daily with Scorecards or as a weekly digest
  7. 7
    Set Goals to track and improve performance of Total Calls by Company
CallRail integration with Databox Track Total Calls by Company from CallRail in Databox GET STARTED

Basics

  • Description
    Total Calls by Company is a metric in CallRail that shows the total number of calls received by a specific company or business. It helps track call volume trends and can be useful for monitoring call center performance, campaign effectiveness, and overall business growth.
  • Category
    Help Desk
  • Subcategory
    Calls
  • Date Added
    2017-09-13
  • Cumulative Support
    Yes
  • Units
    No
  • Granularities
    hourly, daily, weekly, monthly, yearly
  • Favorable Trend
    increasing
  • Historical Data
    Yes
  • Changing historical data
    No
  • Forecast Support
    Yes
  • Benchmark Support
    No
  • Media Support
    No
  • Dimension
    Yes
  • Metric Type
    general Learn more
  • API Endpoint
    a/{account_id}/calls/summary.json

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