All customer support dashboard templates come pre-built with some of the most commonly tracked metrics from the most popular tools. You can customize your templates at any time.
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Track customer success from the most popular customer support tools like Intercom, HelpScout, and HubSpot Service from our library of pre-built templates. Just download any template, connect your data, and get instant visualizations of things like first response time, resolution time, new conversations, closed conversations, happiness score, and more.
9 templates
Drift Chat & Email Conversations
HelpScout Docs Report
Drift Contacts & Conversations
Customer Success Dashboard
HubSpot Service Tickets Overview
Intercom Account Overview
HelpScout for Customer Support
Intercom Customer Support Performance
SurveyMonkey (account overview)
Track the performance of your help desk team from the most popular customer support tools from our library of pre-built templates. Just download any template, connect your data, and get instant visualizations of things like first response time, average response time, handle time, happiness score, and more.
9 templates
Drift Chat & Email Conversations
HelpScout Docs Report
Drift Contacts & Conversations
Customer Success Dashboard
HubSpot Service Tickets Overview
Intercom Account Overview
Freshdesk Tickets Overview
HelpScout for Customer Support
Intercom Customer Support Performance
Gain insights into your tickets and track your customer service performance from the most popular customer support tools from our library of pre-built templates. Just download any template, connect your data, and get instant visualizations of things like created tickets, closed tickets, closed tickets by priority, created tickets by pipeline, created tickets by source type, and more.
7 templates
Drift Chat & Email Conversations
Drift Contacts & Conversations
Customer Success Dashboard
HubSpot Service Tickets Overview
Intercom Account Overview
HelpScout for Customer Support
Intercom Customer Support Performance
Learn how responsiveness to user inquiries affects customer satisfaction by tracking data from the most popular customer support tools from our library of pre-built templates. Just download any template, connect your data, and get instant visualizations of things like article views, failed searches, top categories, top articles, and more.
3 templates
HelpScout Docs Report
HelpScout for Customer Support
Intercom Customer Support Performance
Combine the dashboards you track into one report, add the narrative of what changed and why, and send it on a schedule, so leadership and clients get a recap they actually read.
Explore all the different ways you can use Databox to gain better data insights needed to drive better business decisions. Here are just a few examples of the departments and industries that use our pre-built templates on a daily basis to improve performance.
Creating your account...