All customer support dashboard templates come pre-built with some of the most commonly tracked metrics from the most popular tools. You can customize your templates at any time.
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Explore all the different ways you can use Databox to gain better data insights needed to drive better business decisions. Here are just a few examples of the departments and industries that use our pre-built templates on a daily basis to improve performance.
A customer support dashboard deals with customer support-specific metrics and data points. It provides important information at a glance and keeps you aware of any necessary metrics and performance standards, ultimately enabling you to make better data-driven decisions.
The entire customer success team can benefit from using support dashboards, starting from customer support agents and team leaders to C-level executives.
Since customer service dashboards give you a real-time view of your customer service performance and operations’ health, they can help you improve the relationship with customers as well as ensure business growth.
When building a customer support dashboard, it is important to only include metrics that are relevant for your business. This will, in turn, allow you to quickly identify what’s working and what isn’t, and improve your customer relationships, marketing, and sales strategy over time.
The most important customer support metrics you should be tracking are:
Whether you are looking for client reporting dashboards, agency dashboards, marketing dashboards, or sales dashboards, Databox can help you build them.
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