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Stripe MRR (excl. Canceled Subscriptions)

MRR (excl. Canceled Subscriptions) stands for Monthly Recurring Revenue excluding Canceled Subscriptions, a metric that shows the predictable monthly revenue generated by a subscription-based business model excluding canceled subscriptions. It includes all recurring charges and allows businesses to monitor customer retention and growth.

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What Is Monthly Recurring Revenue (MRR)

Monthly Recurring Revenue (MRR) metric is the predictable and recurring revenue that a business generates on a monthly basis.
It’s used primarily by businesses that operate on a subscription-based model, and it provides key insights into revenue trends, customer retention, stability, and overall business performance.

How to Calculate Monthly Recurring Revenue (MRR)

To calculate your MRR, you need to sum up the monthly revenue your business generates from active subscriptions.

In the broadest sense, the formula is basically:

MRR = Total Revenue from Active Subscriptions in a Month

To get even more granular, you need to consider your specific type of subscription-based business model.

For example, let’s say you’re a SaaS company that implements a tiered pricing system and offers three subscription plans:

  • Basic plan: $10 per month, with 100 active subscribers
  • Standard plan: $20 per month, with 150 active subscribers
  • Premium plan: $30 per month, with 75 active subscribers

To calculate MRR for this month, you would multiply the number of subscribers in each plan by their corresponding monthly price and then sum up the results.

MRR = (Basic plan revenue) + (Standard plan revenue) + (Premium plan revenue)

Following this formula, we find that the MRR for the month is $6,250.

What Is a Good Monthly Recurring Revenue (MRR) Growth Rate

There are several factors that determine a business’s MRR growth rate, such as industry, specific pricing model, and market conditions. Because of this, there is no universally good benchmark.

However, we can take a look at some general numbers related to the stage of your SaaS company:

  • Early-stage startups: Startups often experience high growth rates, sometimes even in triple digits (100%+). This rapid growth is expected as they’re acquiring initial customers and establishing a foothold in the market.
  • Growing businesses: As a business matures and expands its customer base, a healthy growth rate may range between 20% to 80% annually. This implies substantial progress and demonstrates the ability to scale operations.
  • Established companies: Established companies with a larger customer base and a mature market may aim for a growth rate of 10% to 30% annually. These businesses focus on sustaining steady growth while maximizing profitability.

If you’re currently seeing lower numbers in your own business, it doesn’t necessarily mean that your performance isn’t good. Make sure to consider all factors.
Aiming for consistent, healthy growth is key and it’s how you ensure that the business remains financially stable.

How to Increase Monthly Recurring Revenue (MRR)

To consistently increase your business’s monthly recurring revenue, you need to stay on top of new strategies and constantly test different approaches.
But after a while, finding fresh strategies that can move the needle only gets harder.

That’s why we compiled a few methods based on our surveys with hundreds of leading industry experts that you can try out:

  • Experiment with a self-liquidating funnel model: If your initial step is to offer a free product, it might be worth testing a self-liquidating funnel model and introducing a low-cost product as the first step instead. This way, prospects will value the initial offering and it makes them more likely to upgrade their plan after they’ve already paid a certain amount to your brand. Plus, it’s a “quick win” when they’re able to solve issues with an inexpensive product.
  • Upsell customers on the features they actually want: Collecting customer feedback on what you’re already offering is great, but don’t forget to ask them what they want to see added to your product as well. While you probably won’t add every single feature they mention, you can prioritize the ones that are mentioned the most. And if those features are more than just a simple add-on, you can find ways to upsell the customer on a new subscription if they want to add them.
  • If you lack clear data, use a “common sense” approach: In some situations, you’ll simply have to rely on your common sense and make decisions based on your understanding of customer behavior. You won’t always have sufficient data to back up your decisions, but if you understand what your prospects want, you can optimize your offers regardless.

More resources to help you improve:

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How to track MRR (excl. Canceled Subscriptions) in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track MRR (excl. Canceled Subscriptions) using Databox, follow these steps:

  1. 1
    Connect Stripe that contains the metric you want to track
  2. 2
    Select the metric you want to track from the list of available metrics
  3. 3
    Drag and drop the selected metric onto your dashboard
  4. 4
    Watch your dashboard populate in seconds
  5. 5
    Put MRR (excl. Canceled Subscriptions) on the Performance screen
  6. 6
    Get MRR (excl. Canceled Subscriptions) performance daily with Scorecards or as a weekly digest
  7. 7
    Set Goals to track and improve performance of MRR (excl. Canceled Subscriptions)
Stripe integration with Databox Track MRR (excl. Canceled Subscriptions) from Stripe in Databox GET STARTED

Stripe MRR (excl. Canceled Subscriptions) included in Dashboard Templates 1

  • Live view

    SaaS Dashboard (Users + Leads + MRR)

    The SaaS dashboard template uses Google Analytics, Stripe and HubSpot to calculate the common metrics that determine the health of a SaaS business.

    Stripe HubSpot Marketing

Stripe MRR (excl. Canceled Subscriptions) included in Report Templates 1

  • Details

    Stripe Report Template

    Use this Stripe report to share important ecommerce insights into churn rate, MRR growth, revenue volume, new customers, and more.

    Stripe

Basics

  • Description
    MRR (excl. Canceled Subscriptions) stands for Monthly Recurring Revenue excluding Canceled Subscriptions, a metric that shows the predictable monthly revenue generated by a subscription-based business model excluding canceled subscriptions. It includes all recurring charges and allows businesses to monitor customer retention and growth.
  • Category
    Payment Processing
  • Subcategory
    MRR
  • Date Added
    2015-04-28
  • Default Format
    PrefixCurrency
  • Cumulative Support
    No
  • Units
    Yes
  • Granularities
    hourly, daily, weekly, monthly, quarterly, yearly, allTime
  • Favorable Trend
    increasing
  • Historical Data
    No
  • Changing historical data
    No
  • Forecast Support
    Yes
  • Benchmark Support
    Yes
  • Media Support
    No
  • Dimension
    N/A
  • Metric Type
    current Learn more
  • API Endpoint
    https://api.stripe.com/v1/subscriptions

Questions? We've got answers.

  • Why is tracking MRR important for your business?

    MRR is one of the key metrics businesses should track because it provides a clear and predictable measure of your revenue stream.
    It helps you understand the financial health of your business over time and you can use it to identify growth trends, measure the success of your sales and marketing efforts, and make informed decisions about resource allocation.

  • What are the different types of MRR?

    Some of the main types of MRR include:
    New MRR: The revenue generated from new customers who have subscribed to your product.

    Expansion MRR: Additional revenue generated from existing customers who have upgraded their subscriptions.

    Churned MRR: The lost revenue due to customer cancellations or downgrades.

    Reactivation MRR: The revenue generated from customers who had previously churned or canceled their subscriptions but have returned and reactivated their accounts.

    Depending on your specific business model, you can get even more granular with your MRR segmentation.

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