Percentage of Paying Customers who Churned by Cancelling their Subscription(s) during the specified Date Range.
With Databox you can track all your metrics from various data sources in one place.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Customers Churn Voluntary Rate using Databox, follow these steps:
This dashboard allows you to track the top sources of churn for your SaaS business.
Report for SaaS revenue growth and churn management, providing detailed insights into key metrics like LTV, ARPU, MRR, churn, upgrades, and revenue retention.
The Downgraded Customers metric measures the number of customers who have moved to a lower pricing plan or cancelled their subscription in a given period, indicating a decrease in their overall value to the business.
New Customers metric measures the number of new users who signed up for your product or service within a given time period. It helps you track the growth of your customer base and evaluate the effectiveness of your marketing and acquisition efforts.
New Recurring Revenue measures the total revenue brought in by new subscriptions in a given period, excluding upgrades, downgrades, and churn.
The New Recurring Revenue by Plan ID metric shows the amount of new revenue generated from each specific subscription plan during a given time period.
The Existing Customers metric measures the number or percentage of customers that have made a repeat purchase or subscription within a given time frame.
This metric shows the total recurring revenue generated by each subscription plan, allowing you to analyze which plans are driving the most revenue and make informed pricing and marketing decisions.
Revenue Churn Voluntary Rate measures the revenue lost due to customers who chose to cancel their subscription or contract voluntarily.
Revenue Churn Delinquent Rate measures the percentage of delinquent customers who are also responsible for revenue churn, indicating the impact of late payments on overall revenue for the business.