Percentage of Paying Customers who Churned by Cancelling their Subscription(s) during the specified Date Range.
With Databox you can track all your metrics from various data sources in one place.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Customers Churn Voluntary Rate using Databox, follow these steps:
This dashboard allows you to track the top sources of churn for your SaaS business.
Churned customers metric measures the number of customers who have canceled their subscription or stopped purchasing from your company during a given time period.
Future Churn MRR predicts future revenue loss due to customer churn, enabling proactive action to reduce churn and impact on revenue.
Churned Recurring Revenue Delinquent is a metric that tracks the lost recurring revenue from customers who have fallen behind on their payments and ultimately churned.
Downgrade Rate measures the percentage of customers who switch to a lower paying plan or cancel their subscription altogether. It helps to identify the reasons for the drop in revenue and take necessary steps to improve it.
The Existing Customers metric measures the number or percentage of customers that have made a repeat purchase or subscription within a given time frame.
Revenue Churn Rate measures the amount of revenue lost from canceled or downgraded subscriptions over a given period of time.
This metric measures the rate at which customers are leaving your business based on their specific plan ID. It helps identify which plans may have higher churn rates and need attention to improve customer retention.
The Plan Change Rate by Plan ID metric measures the percentage of customers who switch from one subscription plan to another over a specific time period, based on the unique identifier assigned to each plan.