Customer retention rate is the percentage of customers that return and continue to do business with a company. It is a measure of customer loyalty and satisfaction.
With Databox you can track all your metrics from various data sources in one place.
Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Customers Retention Rate using Databox, follow these steps:
Active Customers by Plan ID shows the number of customers who are currently subscribed to each of your plans, helping you track the popularity of different offerings and identify areas that require more sales or marketing attention.
Churned Recurring Revenue measures the revenue lost due to customers cancelling their subscriptions or not renewing. It helps track the impact of churn on your business.
Churned Recurring Revenue by Plan ID is a metric that measures the total amount of revenue lost due to customer churn, broken down by the specific subscription plan the customers were on at the time of churn.
Recurring Revenue by Plan ID measures the total revenue generated by each subscription plan offered by a company on a recurring basis. It helps to analyze which plans are driving the most revenue and identify opportunities to optimize pricing or product offerings.
Active Trialing Customers is a metric that measures the number of customers who are currently in a trial period for a product or service.
Converted Recurring Revenue is the revenue generated from new customers who signed up for a recurring subscription plan after a free trial or demo period.
The Existing Customers metric measures the number or percentage of customers that have made a repeat purchase or subscription within a given time frame.
The Customers Churn Delinquent Rate metric measures the percentage of customers who have churned and were also delinquent on their payment.