The Customers Churn Delinquent Rate metric measures the percentage of customers who have churned and were also delinquent on their payment.
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Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Customers Churn Delinquent Rate using Databox, follow these steps:
This dashboard allows you to track the top sources of churn for your SaaS business.
Active Customers by Plan ID shows the number of customers who are currently subscribed to each of your plans, helping you track the popularity of different offerings and identify areas that require more sales or marketing attention.
Churned Recurring Revenue measures the revenue lost due to customers cancelling their subscriptions or not renewing. It helps track the impact of churn on your business.
Future Churn MRR by Plan ID measures the predicted revenue loss due to churn for each subscription plan in the future.
The Reactivated Recurring Revenue metric measures the revenue generated from previously churned customers who have come back to a subscription-based business. It helps track the effectiveness of a company's re-engagement efforts.
Recurring Revenue by Plan ID measures the total revenue generated by each subscription plan offered by a company on a recurring basis. It helps to analyze which plans are driving the most revenue and identify opportunities to optimize pricing or product offerings.
Lifetime Value (LTV) measures the total revenue a customer will bring to a business over their entire lifespan as a customer.
Revenue Churn Delinquent Rate by Plan ID is a metric that calculates the percentage of revenue lost due to customers in specific plan IDs who have become delinquent and stopped paying for their subscriptions.
Upgrade Rate indicates the percentage of customers who upgrade to a higher tier or plan, measuring the effectiveness of pricing strategy and product value proposition.