The Customers Churn Delinquent Rate metric measures the percentage of customers who have churned and were also delinquent on their payment.
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Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Customers Churn Delinquent Rate using Databox, follow these steps:
This dashboard allows you to track the top sources of churn for your SaaS business.
Report for SaaS revenue growth and churn management, providing detailed insights into key metrics like LTV, ARPU, MRR, churn, upgrades, and revenue retention.
Churned customers metric measures the number of customers who have canceled their subscription or stopped purchasing from your company during a given time period.
The Reactivated Customers metric measures the number of customers who have made a repeat purchase after being inactive for a period of time.
The Reactivated Customers by Plan ID metric measures the number of customers who were previously inactive but have returned and resumed their subscription to a specific plan.
Recurring Revenue by Plan ID measures the total revenue generated by each subscription plan offered by a company on a recurring basis. It helps to analyze which plans are driving the most revenue and identify opportunities to optimize pricing or product offerings.
Converted Customers is the number of paying customers who converted from free trials or other conversion events to become paying subscribers during a specific time period.
Growth Rate is the percentage increase or decrease in revenue over a set time period, used to gauge the performance of a business and its ability to expand.
Growth Rate by Plan ID measures the percentage change in revenue for a specific subscription plan over a selected time period, indicating the plan's overall success or challenges in driving growth.
SaaS Quick Ratio measures a companys ability to cover its short term expenses, excluding accounts receivable, through its cash and liquid assets.