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ProfitWell Customers Churn Delinquent Rate

The Customers Churn Delinquent Rate metric measures the percentage of customers who have churned and were also delinquent on their payment.

With Databox you can track all your metrics from various data sources in one place.

Customers Churn Delinquent Rate 2.190,879 Start tracking this metric
  • About
  • Tech details
What is "Customers Churn Delinquent Rate"?
The Customer Churn Delinquent Rate metric measures the percentage of customers who have stopped using a product or service and are also behind on their payments. This metric helps businesses identify the impact of both customer churn and payment delinquencies on their revenue and profitability. It also highlights potential areas of improvement in customer retention and payment processing.
Example: If the Customers Churn Delinquent Rate for a subscription-based video streaming service increases from 5% to 10% in a quarter, it could indicate an issue with billing processes or customer retention efforts.

Visualizations

  • Databox visualization

    Number

    Used to show a simple Metric or to draw attention to one key number.

How to track Customers Churn Delinquent Rate in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Customers Churn Delinquent Rate using Databox, follow these steps:

  1. 1
    Connect ProfitWell that contains the metric you want to track
  2. 2
    Select the metric you want to track from the list of available metrics
  3. 3
    Drag and drop the selected metric onto your dashboard
  4. 4
    Watch your dashboard populate in seconds
  5. 5
    Put Customers Churn Delinquent Rate on the Performance screen
  6. 6
    Get Customers Churn Delinquent Rate performance daily with Scorecards or as a weekly digest
  7. 7
    Set Goals to track and improve performance of Customers Churn Delinquent Rate
ProfitWell integration with Databox Track Customers Churn Delinquent Rate from ProfitWell in Databox GET STARTED

ProfitWell Customers Churn Delinquent Rate included in Dashboard Templates 1

  • Live view

    ProfitWell Revenue and Customer Churn

    This dashboard allows you to track the top sources of churn for your SaaS business.

    ProfitWell

Basics

  • Description
    The Customers Churn Delinquent Rate metric measures the percentage of customers who have churned and were also delinquent on their payment.
  • Category
    SaaS
  • Subcategory
    Customers
  • Default Format
    Percentage
  • Cumulative Support
    No
  • Units
    No
  • Granularities
    monthly
  • Favorable Trend
    decreasing
  • Historical Data
    Yes
  • Changing historical data
    No
  • Forecast Support
    Yes
  • Benchmark Support
    Yes
  • Media Support
    No
  • Dimension
    N/A
  • Metric Type
    general Learn more
  • API Endpoint
    https://api.profitwell.com/v2/metrics/{period}

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