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ProfitWell Customers Churn Delinquent Rate

The Customers Churn Delinquent Rate metric measures the percentage of customers who have churned and were also delinquent on their payment.

With Databox you can track all your metrics from various data sources in one place.

Customers Churn Delinquent Rate 2.190,879 Start tracking this metric
  • About
  • Technical Details
What is "Customers Churn Delinquent Rate"?
The Customer Churn Delinquent Rate metric measures the percentage of customers who have stopped using a product or service and are also behind on their payments. This metric helps businesses identify the impact of both customer churn and payment delinquencies on their revenue and profitability. It also highlights potential areas of improvement in customer retention and payment processing.
Example: If the Customers Churn Delinquent Rate for a subscription-based video streaming service increases from 5% to 10% in a quarter, it could indicate an issue with billing processes or customer retention efforts.

Visualizations

  • Databox visualization

    Number

    Used to show a simple Metric or to draw attention to one key number.

How to track Customers Churn Delinquent Rate in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Customers Churn Delinquent Rate using Databox, follow these steps:

  1. 1
    Connect ProfitWell that contains the metric you want to track
  2. 2
    Select the metric you want to track from the list of available metrics
  3. 3
    Drag and drop the selected metric onto your dashboard
  4. 4
    Watch your dashboard populate in seconds
  5. 5
    Put Customers Churn Delinquent Rate on the Performance screen
  6. 6
    Get Customers Churn Delinquent Rate performance daily with Scorecards or as a weekly digest
  7. 7
    Set Goals to track and improve performance of Customers Churn Delinquent Rate
ProfitWell integration with Databox Track Customers Churn Delinquent Rate from ProfitWell in Databox GET STARTED

ProfitWell Customers Churn Delinquent Rate included in Dashboard Templates 1

  • Live view

    SaaS Churn Overview - Profitwell

    This dashboard allows you to track the top sources of churn for your SaaS business.

    ProfitWell

ProfitWell Customers Churn Delinquent Rate included in Report Templates 1

  • Details

    Profitwell SaaS Revenue Report

    Report for SaaS revenue growth and churn management, providing detailed insights into key metrics like LTV, ARPU, MRR, churn, upgrades, and revenue retention.

    ProfitWell

General

  • Description
    The Customers Churn Delinquent Rate metric measures the percentage of customers who have churned and were also delinquent on their payment.
  • Category
    SaaS
  • Subcategory
    Customers

Specification

  • Metric Type
    general
  • Dimensional
    No
  • Maximum Value
    1
  • Decimal Digits
    Yes
  • Currency Units
    No
  • Granularities
    Monthly.
  • Custom Relative Periods
    Yes
  • Data Availability
    At sync, it ranges from first day of last month midnight to now.
  • Retroactive Data Updates
    Newly synced data is merged with existing data, replacing values for matching periods.
  • Future Data Available
    No

Visualization

  • Default Format
    Percentage
  • Cumulative Graph
    No
  • Favorable Trend
    decreasing
  • Media Creatives
    No
  • Forecasts
    Yes
  • Benchmarks
    Yes

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