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ProfitWell Downgraded Customers

The Downgraded Customers metric measures the number of customers who have moved to a lower pricing plan or cancelled their subscription in a given period, indicating a decrease in their overall value to the business.

With Databox you can track all your metrics from various data sources in one place.

Downgraded Customers 2.190,879 Start tracking this metric
  • About
  • Tech details
What is "Downgraded Customers"?
The Downgraded Customers metric measures the number or percentage of customers who have downgraded their subscription or service plan during a given period. It is an important metric for businesses to understand as it helps identify why customers are leaving or reducing their spend, which can inform retention and pricing strategies.
Example: Example: The Downgraded Customers metric helps us identify customers who have reduced their subscription plan or canceled their subscription altogether, allowing us to understand why they may have churned and take necessary steps to retain them.
This metric has one or more equivalents:
Stripe integration with Databox Downgrades

Visualizations

  • Databox visualization

    Number

    Used to show a simple Metric or to draw attention to one key number.

How to track Downgraded Customers in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Downgraded Customers using Databox, follow these steps:

  1. 1
    Connect ProfitWell that contains the metric you want to track
  2. 2
    Select the metric you want to track from the list of available metrics
  3. 3
    Drag and drop the selected metric onto your dashboard
  4. 4
    Watch your dashboard populate in seconds
  5. 5
    Put Downgraded Customers on the Performance screen
  6. 6
    Get Downgraded Customers performance daily with Scorecards or as a weekly digest
  7. 7
    Set Goals to track and improve performance of Downgraded Customers
Goals

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Scorecards

Get your daily progress every morning with Scorecards
Metric Digest

Receive detailed weekly performance updates
Metric Builder

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Data Calculations

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Performance Screen

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ProfitWell integration with Databox Track Downgraded Customers from ProfitWell in Databox GET STARTED

Basics

  • Description
    The Downgraded Customers metric measures the number of customers who have moved to a lower pricing plan or cancelled their subscription in a given period, indicating a decrease in their overall value to the business.
  • Category
    SaaS
  • Subcategory
    Customers
  • Cumulative Support
    No
  • Units
    No
  • Granularities
    daily, monthly, quarterly, yearly
  • Favorable Trend
    increasing
  • Historical Data
    Yes
  • Changing historical data
    No
  • Forecast Support
    Yes
  • Benchmark Support
    Yes
  • Media Support
    No
  • Dimension
    N/A
  • Metric Type
    general Learn more
  • API Endpoint
    https://api.profitwell.com/v2/metrics/{period}

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