Calls Answered metric represents the number of incoming calls that were answered by a team or agent within a set timeframe, indicating their responsiveness and availability to address customer needs and inquiries.
With Databox you can track all your metrics from various data sources in one place.
Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Calls Answered using Databox, follow these steps:
The Created Prospects by stage metric measures the number of new potential customers added to each stage of the sales funnel within a given time period.
The Opens (Sequence) metric tracks the number of times an email in a sequence has been opened by a recipient. This helps gauge the effectiveness of the email's subject line, as well as the timing and content of the message.
The Replied (Sequence) metric tracks the percentage of prospects who responded to your outreach emails within a specific sequence, helping to measure the effectiveness of your email outreach campaigns.
The Neutral reply metric measures the number of responses to outreach efforts that fall into a neutral category, neither positive nor negative, indicating a lack of strong interest or engagement.
Positive Reply Sequence (PRS) measures the number of follow-up messages sent before receiving a positive reply. It helps to optimize outreach effort and determine the most effective messaging strategy.
Scheduled by Sequence metric tracks the average number of automated sequences a contact is scheduled to receive in your outreach campaign.
Completed Tasks by Completer measures the number of tasks accomplished by each individual team member. It helps track their productivity and efficiency in completing assigned tasks over a period of time.
The Incompleted Tasks by Users metric is a measure of tasks assigned to users that remain unfinished within a given timeframe or deadline.