Calls Answered metric represents the number of incoming calls that were answered by a team or agent within a set timeframe, indicating their responsiveness and availability to address customer needs and inquiries.
With Databox you can track all your metrics from various data sources in one place.
Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Calls Answered using Databox, follow these steps:
The Deliveries metric measures the number of messages that successfully reached the intended recipient in an outreach campaign. It is an indicator of the effectiveness of the communication channel and message content.
Contacted by Sequence measures the number of individuals who were contacted through a particular outreach sequence. It tracks successful connections made during a specific outreach campaign.
Delivered (Sequence) is a metric used in email outreach campaigns to track the number of emails successfully delivered to a recipient's inbox within a specific sequence. This metric helps to gauge the effectiveness of the email campaign and refine the outreach strategy.
The Opt Outs metric tracks the number of recipients who opt out of receiving further communication, often presented as a percentage. This helps measure the effectiveness and relevance of the outreach campaign.
The Scheduled (Sequence) metric measures the number of emails or other outreach activities that have been scheduled in a specific sequence within a given timeframe.
Opportunity Amount by Stage is a metric that measures the value of potential deals at each stage of the sales cycle, providing insights on revenue potential and sales performance.
Total Answered Calls is a metric that tracks the total number of calls that were successfully answered by a representative during a specific period of time. It is a key performance indicator for measuring the effectiveness of a call center or outreach program.
Delivered Emails is a metric that refers to the number of emails successfully sent to a recipient's inbox and not bounced back. It's a key indicator of email outreach campaign success and can help optimize future outreach efforts.