Calls Answered metric represents the number of incoming calls that were answered by a team or agent within a set timeframe, indicating their responsiveness and availability to address customer needs and inquiries.
With Databox you can track all your metrics from various data sources in one place.
Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Calls Answered using Databox, follow these steps:
The Opens metric measures the number of times an email or newsletter has been opened by recipients, indicating their interest in the content and the effectiveness of the subject line and preview text.
The Created Prospects by stage metric measures the number of new potential customers added to each stage of the sales funnel within a given time period.
Bounced prospects is a measure of the number of emails that could not be delivered to a prospect's inbox, typically due to an invalid email address or full mailbox.
The Replied (Sequence) metric tracks the percentage of prospects who responded to your outreach emails within a specific sequence, helping to measure the effectiveness of your email outreach campaigns.
The Active (Sequence) metric in outreach refers to measuring a sequence's engagement rate with prospects, including email opens, link clicks, and replies over a specific period of time.
The Finished metric measures the number of outreach sequences that successfully completed all steps and resulted in the desired outcome, such as a sale or meeting.
The Completed Tasks metric measures the total number of outreach tasks that have been successfully executed and finished within a certain period of time.
The Total Incompleted Tasks metric indicates the number of unfinished tasks that were assigned during a specific timeframe. It can help identify areas of inefficiency and opportunities for process improvement.