Calls Answered metric represents the number of incoming calls that were answered by a team or agent within a set timeframe, indicating their responsiveness and availability to address customer needs and inquiries.
With Databox you can track all your metrics from various data sources in one place.
Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Calls Answered using Databox, follow these steps:
The Created Prospects by stage metric measures the number of new potential customers added to each stage of the sales funnel within a given time period.
Mailed Prospects metric refers to the number of potential customers or clients who have been sent physical mail such as flyers, brochures, catalogs, or letters as part of a targeted outreach campaign.
Contacted (Sequence) refers to the number of individuals who were contacted during a specific outreach sequence, such as an email campaign or a series of phone calls. It tracks the effectiveness of outreach efforts and helps to measure the success of the outreach strategy.
Bounces (Sequence) metric refers to the number of emails that were undeliverable and failed to reach the recipient's inbox in a specific sequence of outreach emails.
The Opt Outs metric tracks the number of recipients who opt out of receiving further communication, often presented as a percentage. This helps measure the effectiveness and relevance of the outreach campaign.
Opt Outs by Sequence measures the number of people who have opted out of receiving further communication from a specific outreach sequence or campaign.
The Active (Sequence) metric in outreach refers to measuring a sequence's engagement rate with prospects, including email opens, link clicks, and replies over a specific period of time.
Total Completed Tasks is a metric that measures the total number of tasks that have been successfully completed within a given time period, providing insights into the productivity and efficiency of the outreach team.