The Sent by Email playbook metric tracks the number of chat invitations or links sent via email by the Drift playbook, helping to measure the effectiveness of email campaigns in driving chat engagement and conversions.
With Databox you can track all your metrics from various data sources in one place.
Used to show comparisons between values.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Sent by Email Playbook using Databox, follow these steps:
This dashboard tracks the traffic levels of visitors using chat for assistance, along with the overall performance of Drift Campaigns.
New Conversations is a metric that tracks the number of new chats or conversations initiated by website visitors or customers within a certain timeframe.
The Average Time to Close (ATC) metric measures the average duration from initial contact to final resolution for a closed deal or opportunity, helping track and improve sales team efficiency.
The Meetings Booked by Chat Playbook metric measures how many meetings were scheduled as a result of utilizing specific chat playbooks.
Click % by Chat Playbook measures how many times a chatbot suggestion was clicked compared to the total number of suggestions shown. It indicates the effectiveness of chatbot suggestions in guiding website visitors towards a desired outcome/metric.
The Replies by Email Playbook metric measures the percentage of automated email replies sent by Drift that receive a response from the recipient, indicating engagement and potential interest.
The Clicks by Email Playbook metric measures the total number of clicks on links in marketing emails sent through the Drift platform.
The Clicks by Signature Playbook metric measures the number of clicks on CTA's in marketing emails that were sent using a specific email signature template.
Views by Signature Playbook metric tracks how many times a signature playbook has been viewed. It helps to evaluate the effectiveness of a playbook and make data-driven improvements.