The Meetings Booked by Chat Playbook metric measures how many meetings were scheduled as a result of utilizing specific chat playbooks.
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Used to show comparisons between values.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Meetings Booked by Chat Playbook using Databox, follow these steps:
MTFR is the duration between a customer's initial message and the first human response. It measures how quickly a company engages with its customers.
Sent by Chat Playbook refers to the number of times a particular playbook has been initiated by a user to start a conversation with a visitor on the website or app using the Drift chat feature.
Conversations by Chat Playbook measures the number of chat conversations initiated by users interacting with specific chat playbooks on a website or messaging platform.
Emails Captured by Chat Playbook is a metric that tracks the total number of unique email addresses collected through automated chat conversations within a specified playbook.
The Sent by Email playbook metric tracks the number of chat invitations or links sent via email by the Drift playbook, helping to measure the effectiveness of email campaigns in driving chat engagement and conversions.
The Clicks by Signature Playbook metric measures the number of clicks on CTA's in marketing emails that were sent using a specific email signature template.
Views by Signature Playbook metric tracks how many times a signature playbook has been viewed. It helps to evaluate the effectiveness of a playbook and make data-driven improvements.
CQL (Concept Drift Quantification) is a metric that measures the amount of change in the underlying concept of data over time, enabling drift detection in machine learning models.