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Drift Average Time to Close

The Average Time to Close (ATC) metric measures the average duration from initial contact to final resolution for a closed deal or opportunity, helping track and improve sales team efficiency.

With Databox you can track all your metrics from various data sources in one place.

Average Time to Close 2.190,879 Start tracking this metric
  • About
  • Tech details
What is "Average Time to Close"?
The Average Time to Close is a metric used to measure the length of time it takes for a sales team to close a deal or convert a lead into a customer. It's calculated by taking the total number of days it takes to close a deal and dividing it by the total number of deals closed within a specific timeframe. This metric helps businesses evaluate their sales performance and identify areas where they can improve their sales process, such as lead nurturing, follow-ups, and negotiation techniques.
Example: Example: Using Average Time to Close metric to measure the effectiveness of our new sales process by comparing the time it takes to close a deal before and after its implementation. #driftexpert

Visualizations

  • Databox visualization

    Number

    Used to show a simple Metric or to draw attention to one key number.

How to track Average Time to Close in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Average Time to Close using Databox, follow these steps:

  1. 1
    Connect Drift that contains the metric you want to track
  2. 2
    Select the metric you want to track from the list of available metrics
  3. 3
    Drag and drop the selected metric onto your dashboard
  4. 4
    Watch your dashboard populate in seconds
  5. 5
    Put Average Time to Close on the Performance screen
  6. 6
    Get Average Time to Close performance daily with Scorecards or as a weekly digest
  7. 7
    Set Goals to track and improve performance of Average Time to Close
Drift integration with Databox Track Average Time to Close from Drift in Databox GET STARTED

Drift Average Time to Close included in Dashboard Templates 1

  • Live view

    Drift Contacts & Conversations

    Drift dashboard template which gives you insights about new and closed conversations, reply times by team members and more.

    Drift

Basics

  • Description
    The Average Time to Close (ATC) metric measures the average duration from initial contact to final resolution for a closed deal or opportunity, helping track and improve sales team efficiency.
  • Category
    Marketing Automation
  • Subcategory
    Ticket time
  • Date Added
    2016-05-09
  • Default Format
    Duration
  • Cumulative Support
    No
  • Units
    No
  • Granularities
    daily, weekly, monthly, quarterly, yearly, allTime
  • Favorable Trend
    decreasing
  • Historical Data
    Yes
  • Changing historical data
    No
  • Forecast Support
    Yes
  • Benchmark Support
    Yes
  • Media Support
    No
  • Dimension
    N/A
  • Metric Type
    general Learn more
  • API Endpoint
    https://driftapi.com/reports/conversation-summary

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