The Total Calls by Referrer metric shows the number of calls that were attributed to each source, such as websites, campaigns, or ads, providing insights into which sources are driving the most calls to your business.
With Databox you can track all your metrics from various data sources in one place.
Used to show comparisons between values.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Total Calls by Referrer using Databox, follow these steps:
The Total Calls by Keyword metric in CallRail tracks the number of calls received for each tracked keyword, providing insights into the effectiveness of your marketing campaigns and the keywords that drive the most phone calls.
The Missed Calls by Company metric shows the number of calls that went unanswered or were abandoned by customers for a specific company in a given time period.
The Missed Calls by Campaign metric in CallRail shows the number of calls that were not answered by a member of your team, grouped by marketing campaign. This helps to identify which campaigns generate the most missed opportunities.
First Time Callers is a CallRail metric that counts the number of unique callers who have never called your business before during a specific time period.
Average Duration is the average length of time a call lasts in seconds, excluding any hold time or call transfers. It helps measure agent efficiency and customer engagement.
The Average Duration by Company metric in CallRail shows the average amount of time it takes for a call to be completed for a particular company that is tracked by the system.
The Average Duration by Keyword metric shows the average length of time that a call lasts for each specific keyword that was used by the caller to find your business.
The Average Duration by Campaign metric shows the average length of time that phone calls from a specific campaign last, helping to measure the effectiveness of marketing efforts.