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Help Scout Mailbox

Databox

by Databox

Help Scout dashboard template which will give you insights about conversations, productivity, happiness scores and more

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Help Scout Mailbox

Used one-click connectors:

Help Scout Mailbox

If you don’t use Help Scout Mailbox, we can pull data from 50+ cloud data sources. And you can push your own data too (API Docs).

Are you helping users when they get stuck?

Measure your responsiveness to user concerns.

Learn how responsiveness to user inquiries affects satisfaction
Find your most active support agents
Make sure interested users do not slip away

Key Metrics

Average Response Time
User Happiness Analytics
Top Customer Support Agents
Most Common Sources of User Inquiries

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