Uses one-click integrations:
If you don’t use Help Scout Mailbox, you can pull data from any of our 70+ one-click, native integrations or from spreadsheets, databases and other APIs.
Get this dashboard for freeAre you helping users when they get stuck?
Measure your responsiveness to user concerns.
- Learn how responsiveness to user inquiries affects satisfaction
- Find your most active support agents
- Make sure interested users do not slip away
Key Metrics
- Average Response Time
- User Happiness Analytics
- Top Customer Support Agents
- Most Common Sources of User Inquiries