Help Scout Mailbox
by
Databox Help Scout dashboard template which will give you insights about conversations, productivity, happiness scores and more
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Used one-click connectors:
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HelpScout Mailbox
If you don’t use HelpScout Mailbox, we can pull data from 50+ cloud data sources. And you can push your own data too (API Docs).
Are you helping users when they get stuck?
Measure your responsiveness to user concerns.- Learn how responsiveness to user inquiries affects satisfaction
- Find your most active support agents
- Make sure interested users do not slip away
Key Metrics
- Average Response Time
- User Happiness Analytics
- Top Customer Support Agents
- Most Common Sources of User Inquiries
