Help Scout Mailbox

Databox by Databox

Help Scout dashboard template which will give you insights about conversations, productivity, happiness scores and more

Get your dashboard for free

Used one-click connectors:

  • HelpScout Mailbox HelpScout Mailbox

If you don’t use HelpScout Mailbox, we can pull data from 50+ cloud data sources. And you can push your own data too (API Docs).

Are you helping users when they get stuck?

Measure your responsiveness to user concerns.
  • Learn how responsiveness to user inquiries affects satisfaction
  • Find your most active support agents
  • Make sure interested users do not slip away

Key Metrics

  • Average Response Time
  • User Happiness Analytics
  • Top Customer Support Agents
  • Most Common Sources of User Inquiries