Free to start, built to scale

The right Databox plan depends on how much data you need to connect, how many people need access, and which analytics capabilities your team needs.

The Free plan is best for getting started with basic KPI visibility. You get 3 data sources, 1 dashboard, and 10 custom metrics. 

The Analyst plan is best for individual operators who want a personal analytics workspace. You get 5 data sources, unlimited dashboards and reports, datasets, and 500 AI credits a month. 

The Pro plan is for teams that have outgrown spreadsheets and screenshots. You get unlimited users, unlimited dashboards and reports, hourly sync, 1,500 AI credits a month, and the sharing and notification tools to keep everyone working from the same numbers.

The Growth plan is best for teams that need deeper analysis and planning. You get everything in Pro plus datasets for preparing and modeling your own data, forecasting to project where metrics are heading, sub-accounts for managing multiple business locations, 15-minute sync, 4,000 AI credits a month, and a dedicated customer success manager.

The Custom plan is best for organizations with enterprise requirements. You get white-labeling, SSO, advanced security, account setup, priority support, and flexible AI credits sized to your usage.

No. Unlike BI tools that charge per seat, Databox includes unlimited users on Pro, Growth, and Custom. Everyone who needs to see the numbers can see them, whether that’s your team, your leadership, or your clients. 

The Free and Analyst plans are single-user plans built for individual analysis.

Yes. The Free plan is built for individuals who want to track key metrics without a financial commitment. You get 3 data sources, 1 dashboard, 10 custom metrics, and 50 AI credits. Paid plans unlock more data sources, users, unlimited dashboards and reports, datasets, forecasting, and more AI credits to power our AI Analyst and the MCP server.

Yes. Most teams grow in two directions: more people who need access, and more sophistication in how they use data. Databox is built for both. Unlimited users on Pro, Growth, and Custom means headcount never drives your bill, and moving up the plan ladder unlocks the depth: more AI credits, faster sync, datasets, forecasting, sub-accounts, advanced security, and priority support.

A data source is a specific dataset, account, property, or view that you use in Databox. A connection is the integration or authentication layer used to bring data from a service such as Google Analytics, HubSpot, Salesforce, or another tool.

One connection can include multiple data sources. For example, one Google Analytics connection can include multiple website properties as separate data sources.

Yes. On Pro, Growth, and Custom, you can add data sources to your plan at any time for $5.60 per source per month on annual billing. That way, connecting a new client, a new GA4 property, or a new ad account doesn’t force a plan change. Free and Analyst include a fixed number of sources (3 and 5) and require a plan upgrade to add more.

AI credits are how Databox prices AI usage. Every question you ask Genie, every AI-generated insight, every dashboard built with AI, and every MCP query draws from a monthly credit pool that resets at the start of each month.

The right credit allocation depends on how heavily your team uses AI. Free includes 50 credits for light exploration, Analyst includes 500 for solo analysis work, Pro includes 1,500 for team-wide AI use, Growth includes 4,000 for teams running AI-assisted reporting at scale, and Custom offers flexible limits sized to your usage.

Both plan types run on the same Databox platform. The difference is what each is built around.

Business plans are built around one company’s performance: connect your tools, track your KPIs, share dashboards with your team, and run goals and forecasts against your own data.

Agency plans are built around managing performance for many clients: sub-accounts to separate each client’s data, white-labeling to make every dashboard and report your own, and pricing that scales with the number of clients you work with.

Yes. Most teams use Databox in one of two ways.

If you don’t have a BI tool today, Databox replaces the spreadsheets, screenshots, and one-off dashboards you’ve been stitching together. You get connected data, automated reports, and AI answers in one place that anyone on the team can use.

If you already use Power BI, Tableau, or Looker Studio, Databox sits alongside them. Those tools serve your analysts. Databox serves everyone else with self-serve KPI tracking, scorecards, alerts, automated reporting, and AI-powered summaries built for business teams.

No. Databox works with or without a data warehouse.

Most teams connect Databox directly to the tools they already use: 130+ native integrations across CRMs, marketing platforms, ad networks, spreadsheets, databases, and warehouses.

For teams that do have raw data they want to prepare, datasets handle the prep inside Databox. Clean, merge, filter, and standardize your data, then use it in dashboards, reports, metrics, and AI analysis.

No. You can start your 14-day free trial without entering payment details. If you decide to upgrade during your trial, you can add your billing information or credit card details and choose any paid plan. Your first payment is processed only after the 14-day trial ends.

If no payment details are added by the end of your 14-day trial, your data will stop syncing and scheduled reports and notifications will be paused. To avoid disruption, you can upgrade to a paid plan before your trial ends.

Yes. You can upgrade, downgrade, or cancel at any time.

Upgrades and downgrades take effect immediately, with any difference handled as a prorated charge or credit. Cancellations take effect at the end of your current billing cycle. If you’re on a monthly plan, that means the end of the month. If you’re on quarterly or annual billing, it means the end of the period you’ve already paid for.

Databox notifies you in the app when you reach or exceed limits in your plan. Common limits include the number of data sources, AI credits, sync frequency, dashboards, reports, or access to advanced features that are not included in your current plan.

Depending on the limit, you may be able to add more capacity, upgrade your plan, or adjust your usage.

Yes. Databox offers a 20% discount when you choose annual billing.

You can pay for your Databox subscription using Visa, Mastercard, Maestro, American Express, JCB, Discover, Diners Club, UnionPay, and Google Pay.

Annual subscriptions may also be billed using other payment methods, such as wire transfer or check. Contact us for more information.

All Databox prices are listed in US dollars, USD.

Every Databox customer can access our self-service resources: the Help Center, API documentation, product updates, and the Databox Academy for courses and certifications.

From there, support grows with your plan:

• Chat and email support: included on Analyst, Pro, Growth, and Custom
• Dedicated customer success manager: included on Growth and Custom
• Priority support, account setup, and security and compliance review: included on Custom

Priority support is also available as an add-on on Analyst, Pro, and Growth if you want faster response times. 

Databox takes data security and privacy seriously. Databox is SOC 2 certified and uses trusted hosting infrastructure, security controls, and compliance practices designed to protect customer data.

Databox also provides security and compliance resources to help customers understand how their data is protected, including information about infrastructure, access controls, privacy practices, and compliance standards.

For more information, visit the Databox Security and Compliance page.