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Stripe
Churned MRR (Delinquent) by Plan Name
The Churned MRR (Delinquent) by Plan Name metric indicates the amount of lost revenue due to customers on subscription plans who have not paid on time or have canceled their subscription. The metric is displayed by the name of the plan.
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What is "Churned MRR (Delinquent) by Plan Name"?
The Churned MRR (Delinquent) by Plan Name metric is a measure of the revenue lost due to customers who have failed to pay their subscription dues by plan. This metric helps businesses determine which subscription plans have the highest delinquent rates and revenue loss due to churn. By having insights into this metric, businesses can identify opportunities to improve customer retention and reduce delinquent payments while optimizing their subscription plans and pricing strategy. We calculate Churned MRR (Delinquent) by Plan Name by considering all 'canceled' subscriptions that have either already ended or will end after the start of the selected date range. We exclude 'canceled' trial subscriptions. Since we calculate this metric using subscriptions and delinquency, which is a current property of the customer, we cannot obtain information about past delinquencies of a customer if they have either revived their canceled subscription or signed up for a new one and are currently not marked as delinquent. If your subscriptions contain multiple subscription items and you apply discounts, the total value of this metric will be higher than the total value of an equivalent non-dimensional metric, as subscription discounts cannot be divided among multiple subscription items.
Example: The Churned MRR (Delinquent) by Plan Name metric can be used to identify which subscription plans have the highest amount of lost revenue due to payment delinquencies, allowing a company to improve their dunning processes and potentially update pricing or features for those plans.
Visualizations
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Bar and Line Chart
Used to show comparisons between values.
How to track Churned MRR (Delinquent) by Plan Name in Databox?
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Churned MRR (Delinquent) by Plan Name using Databox, follow these steps:
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1Connect Stripe that contains the metric you want to track
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2Select the metric you want to track from the list of available metrics
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3Drag and drop the selected metric onto your dashboard
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4Watch your dashboard populate in seconds
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5Put Churned MRR (Delinquent) by Plan Name on the Performance screen
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6Get Churned MRR (Delinquent) by Plan Name performance daily with Scorecards or as a weekly digest
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7Set Goals to track and improve performance of Churned MRR (Delinquent) by Plan Name
GoalsSet Goals to track and improve your performance
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Basics
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DescriptionThe Churned MRR (Delinquent) by Plan Name metric indicates the amount of lost revenue due to customers on subscription plans who have not paid on time or have canceled their subscription. The metric is displayed by the name of the plan.
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CategoryPayment Processing
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SubcategoryRevenue
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Date Added2015-04-28
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Default FormatPrefixCurrency
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Cumulative SupportYes
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UnitsYes
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Granularitieshourly, daily, weekly, monthly, quarterly, yearly
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Favorable Trenddecreasing
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Historical DataYes
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Changing historical dataNo
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Forecast SupportYes
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Benchmark SupportNo
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Media SupportNo
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DimensionYes
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Metric Typeevent Learn more
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API Endpointhttps://api.stripe.com/v1/subscriptions
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