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Stripe Churned Customers (Delinquent)

Churned Customers (Delinquent) metric measures the number of customers who fail to pay recurring payments and cancel their subscription. This helps to track the loss of revenue due to customer attrition.

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Churned Customers (Delinquent) 2.190,879 Start tracking this metric
  • About
  • Tech details
What is "Churned Customers (Delinquent)"?
The Churned Customers (Delinquent) metric in Stripe measures customers who have failed to pay their subscription or invoice and are considered delinquent. This metric helps businesses understand the loss of revenue due to delinquent customers and can be used to identify trends or patterns that may indicate issues with billing or customer retention. By tracking Churned Customers (Delinquent), businesses can take proactive steps to reduce delinquency and improve overall customer lifetime value. We count Churned Customers (Delinquent) by considering all 'canceled' subscriptions that have either already ended or will end after the start of the selected date range. When counting, we exclude 'canceled' trial subscriptions. Since we count Churned Customers (Delinquent) using subscriptions and delinquency, which is a current property of the customer, we cannot obtain information about past delinquencies of a customer if they have either revived their canceled subscription or signed up for a new one and are currently not marked as delinquent.
Example: Example: A subscription-based beauty box company tracks churn to identify at-risk customers and reduce cancellations.

Visualizations

  • Databox visualization

    Number

    Used to show a simple Metric or to draw attention to one key number.

How to track Churned Customers (Delinquent) in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Churned Customers (Delinquent) using Databox, follow these steps:

  1. 1
    Connect Stripe that contains the metric you want to track
  2. 2
    Select the metric you want to track from the list of available metrics
  3. 3
    Drag and drop the selected metric onto your dashboard
  4. 4
    Watch your dashboard populate in seconds
  5. 5
    Put Churned Customers (Delinquent) on the Performance screen
  6. 6
    Get Churned Customers (Delinquent) performance daily with Scorecards or as a weekly digest
  7. 7
    Set Goals to track and improve performance of Churned Customers (Delinquent)
Stripe integration with Databox Track Churned Customers (Delinquent) from Stripe in Databox GET STARTED

Stripe Churned Customers (Delinquent) included in Dashboard Templates 1

  • Live view

    Stripe MRR & Churn Overview

    The Stripe MRR + Churn dashboard template helps you monitor your churn rate and track the growth of MRR. It ensures you are retaining customers as you acquire new ones.

    Stripe

Stripe Churned Customers (Delinquent) included in Report Templates 1

  • Details

    Stripe Report Template

    Use this Stripe report to share important ecommerce insights into churn rate, MRR growth, revenue volume, new customers, and more.

    Stripe

Basics

  • Description
    Churned Customers (Delinquent) metric measures the number of customers who fail to pay recurring payments and cancel their subscription. This helps to track the loss of revenue due to customer attrition.
  • Category
    Payment Processing
  • Subcategory
    Customers
  • Date Added
    2015-04-28
  • Cumulative Support
    Yes
  • Units
    No
  • Granularities
    hourly, daily, weekly, monthly, quarterly, yearly
  • Favorable Trend
    decreasing
  • Historical Data
    Yes
  • Changing historical data
    No
  • Forecast Support
    Yes
  • Benchmark Support
    Yes
  • Media Support
    No
  • Dimension
    N/A
  • Metric Type
  • API Endpoint
    https://api.stripe.com/v1/subscriptions

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