The Returns by Billing City metric calculates the number of items returned to the store, grouped by the billing city of the customer who made the purchase. It helps in analyzing the areas with a high return rate and in improving customer satisfaction.
With Databox you can track all your metrics from various data sources in one place.
Used to show comparisons between values.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Returns by Billing City using Databox, follow these steps:
Net Sales (POS) is a metric that measures the total amount of revenue generated by a business through point-of-sale transactions, after accounting for returns and discounts.
Unfulfilled orders is a metric that measures the number of orders that have not yet been shipped or delivered to the customer. It helps merchants keep track of outstanding orders and ensure timely fulfillment.
Equates to product Selling Price x Ordered Quantity during the specified Date Range split up by Billing Country.
Equates to product Selling Price x Ordered Quantity during specified Date Range split up by Product Vendor.
The Orders by New vs returning customers metric compares the number of orders made by new customers to those made by returning customers. It helps track customer loyalty, acquisition efforts, and sales growth potential.
Number of Taxes associated with a Sale or return during the specified Date Range split up by Billing City
Number of Shipping Charges associated with a Sale or return during the specified Date Range split up by Billing City
Abandoned checkouts metric refers to the number of customers who added items to their cart but failed to complete the purchase, which can help merchants identify potential issues in the checkout process.