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Shopify Returns by Billing City

The Returns by Billing City metric calculates the number of items returned to the store, grouped by the billing city of the customer who made the purchase. It helps in analyzing the areas with a high return rate and in improving customer satisfaction.

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Returns by Billing City 2.190,879 Start tracking this metric
  • About
  • Technical Details
What is "Returns by Billing City"?
The Returns by Billing City metric tracks the number of returns made by customers based on their billing address city. This provides insights into which cities have a higher rate of returns and can help merchants identify patterns or potential issues that may be causing these returns. With this information, merchants can take steps to improve their customer experience and reduce returns in the future.
Example: Returns by Billing City metric can help an online shoe store identify which regions have the highest return rates, allowing them to adjust their inventory or marketing efforts accordingly.

Visualizations

  • Databox visualization

    Bar and Line Chart

    Used to show comparisons between values.

How to track Returns by Billing City in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Returns by Billing City using Databox, follow these steps:

  1. 1
    Connect Shopify that contains the metric you want to track
  2. 2
    Select the metric you want to track from the list of available metrics
  3. 3
    Drag and drop the selected metric onto your dashboard
  4. 4
    Watch your dashboard populate in seconds
  5. 5
    Put Returns by Billing City on the Performance screen
  6. 6
    Get Returns by Billing City performance daily with Scorecards or as a weekly digest
  7. 7
    Set Goals to track and improve performance of Returns by Billing City
Goals

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Scorecards

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Metric Digest

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Metric Builder

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Data Calculations

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Performance Screen

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Shopify integration with Databox Track Returns by Billing City from Shopify in Databox GET STARTED

General

  • Description
    The Returns by Billing City metric calculates the number of items returned to the store, grouped by the billing city of the customer who made the purchase. It helps in analyzing the areas with a high return rate and in improving customer satisfaction.
  • Category
    Ecommerce
  • Subcategory
    Refunds
  • Date Added
    2015-04-28

Specification

  • Metric Type
    event
  • Dimensional
    Yes
  • Decimal Digits
    Yes
  • Currency Units
    Yes
  • Granularities
    Hourly, daily, weekly, monthly, yearly, quarterly and all-time.
  • Custom Relative Periods
    Yes
  • Data Availability
    At sync, it ranges from 3 years ago to now.
  • Retroactive Data Updates
    Existing data is purged in favor of the most recent synced data.
  • Future Data Available
    No

Visualization

  • Default Format
    PrefixCurrency
  • Cumulative Graph
    Yes
  • Favorable Trend
    decreasing
  • Media Creatives
    No
  • Forecasts
    Yes
  • Benchmarks
    No

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