This metric measures the rate at which customers are leaving your business based on their specific plan ID. It helps identify which plans may have higher churn rates and need attention to improve customer retention.
With Databox you can track all your metrics from various data sources in one place.
Used to show comparisons between values.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Revenue Churn Rate by Plan ID using Databox, follow these steps:
Future Churn MRR by Plan ID measures the predicted revenue loss due to churn for each subscription plan in the future.
Churned Customers Voluntary metric measures the number or percentage of customers who ended their subscription on their own, without any prompts or interventions from the company.
Churned Recurring Revenue Delinquent by Plan ID measures the lost revenue due to cancelled subscriptions that were not paid on time, broken down by different subscription plan types.
Churned Trialing Customers measures the number of trial users who cancelled their subscription before the end of the trial period.
Converted Customers is the number of paying customers who converted from free trials or other conversion events to become paying subscribers during a specific time period.
Converted Recurring Revenue is the revenue generated from new customers who signed up for a recurring subscription plan after a free trial or demo period.
The Existing Customers metric measures the number or percentage of customers that have made a repeat purchase or subscription within a given time frame.
The Existing Trialing Customers metric measures the number of customers who are currently in a free trial and have not yet converted to a paying customer.