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ProfitWell Churned Customers

Churned customers metric measures the number of customers who have canceled their subscription or stopped purchasing from your company during a given time period.

With Databox you can track all your metrics from various data sources in one place.

Churned Customers 2.190,879 Start tracking this metric
  • About
  • Tech details
What is "Churned Customers"?
Churned Customers is a metric that measures the number or percentage of customers who have stopped using a product or service during a given period. It helps businesses understand how many customers they have lost and provides insights into reasons for churn, such as dissatisfaction with the product or service or competition. Analyzing churned customers is vital as it can provide insight into where the business is losing customers, and ultimately help identify improvement measures to reduce churn and retain customers.
Example: Churned Customers metric shows the number of customers who cancelled their subscription in the last month. For example, in August, 100 customers cancelled their subscription to our SaaS product.

Visualizations

  • Databox visualization

    Number

    Used to show a simple Metric or to draw attention to one key number.

How to track Churned Customers in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Churned Customers using Databox, follow these steps:

  1. 1
    Connect ProfitWell that contains the metric you want to track
  2. 2
    Select the metric you want to track from the list of available metrics
  3. 3
    Drag and drop the selected metric onto your dashboard
  4. 4
    Watch your dashboard populate in seconds
  5. 5
    Put Churned Customers on the Performance screen
  6. 6
    Get Churned Customers performance daily with Scorecards or as a weekly digest
  7. 7
    Set Goals to track and improve performance of Churned Customers
ProfitWell integration with Databox Track Churned Customers from ProfitWell in Databox GET STARTED

ProfitWell Churned Customers included in Dashboard Templates 1

  • Live view

    SaaS MRR Drilldown for Leadership - Profitwell

    Supercharge SaaS growth with our "SaaS MRR Drilldown" dashboard. Real-time insights on Net New MRR and more. Make informed decisions with key metrics like MRR and Revenue Retention Rate.

    ProfitWell

Basics

  • Description
    Churned customers metric measures the number of customers who have canceled their subscription or stopped purchasing from your company during a given time period.
  • Category
    SaaS
  • Subcategory
    Customers
  • Cumulative Support
    No
  • Units
    No
  • Granularities
    daily, weekly, monthly, quarterly, yearly
  • Favorable Trend
    decreasing
  • Historical Data
    Yes
  • Changing historical data
    No
  • Forecast Support
    Yes
  • Benchmark Support
    Yes
  • Media Support
    No
  • Dimension
    N/A
  • Metric Type
    general Learn more
  • API Endpoint
    https://api.profitwell.com/v2/metrics/{period}

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