The Replied (Sequence) metric tracks the percentage of prospects who responded to your outreach emails within a specific sequence, helping to measure the effectiveness of your email outreach campaigns.
With Databox you can track all your metrics from various data sources in one place.
Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Replied (Sequence) using Databox, follow these steps:
The One-offs metric measures the number of outreach activities that are not part of a larger, ongoing campaign and have a limited impact on overall outreach goals.
Prospects is a metric used to measure the number of potential leads or customers for a product or service, providing insights for outreach efforts.
The Opens by Sequence metric tracks the number of times an email sequence is opened by a recipient, indicating their level of engagement and interest in the content.
The Neutral reply metric measures the number of responses to outreach efforts that fall into a neutral category, neither positive nor negative, indicating a lack of strong interest or engagement.
The Calls by Direction metric counts the number of outbound and inbound calls made by your team. It helps measure the efficiency of your calling strategy and identify areas for improvement.
Calls Answered metric represents the number of incoming calls that were answered by a team or agent within a set timeframe, indicating their responsiveness and availability to address customer needs and inquiries.
Calls Not Answered is a metric that measures the percentage of total incoming calls that were not answered by the intended recipient or went to voicemail. It helps assess missed opportunities and identify areas for improvement in call handling processes.
Total Answered Calls is a metric that tracks the total number of calls that were successfully answered by a representative during a specific period of time. It is a key performance indicator for measuring the effectiveness of a call center or outreach program.