Improving Performance

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Inside Help Scout’s Mission to Optimize The Customer Experience First
Ground Up Podcast

Inside Help Scout’s Mission to Optimize The Customer Experience First

Nick Francis has worked with his Help Scout co-founders, Denny and Jared, for the last 13 years. Before Help Scout, Nick and his co-founders were ...

Author's avatar by Tamara Omerovic | Sep 19, 2021
The Goal Setting Process We Used to Get to $1M+ in Annual Revenue
Management

The Goal Setting Process We Used to Get to $1M+ in Annual Revenue

Rewind the clock to the beginning of January 2017, Databox had only 11,213 monthly visitors to our website and 35 paying customers. This week, we ...

Author's avatar by Peter Caputa IV | Feb 25, 2021
Meet the First 116 Certified and Premier-Level Databox Partners
Agencies

Meet the First 116 Certified and Premier-Level Databox Partners

One year ago this month, Databox announced its first 52 partners. We hadn’t introduced tiers just yet, but we continued learning as the program grew ...

Author's avatar by Tamara Omerovic | Apr 12, 2023
The Best Time To Send Email, According to Marketing and Sales Experts
Sales

The Best Time To Send Email, According to Marketing and Sales Experts

When’s the best time to send email? If you were hoping for one, definitive answer to this question, you may need to readjust your expectations. ...

Author's avatar by Tamara Omerovic | Jan 12, 2022
These Are The Most Sought-After Marketing Services
Marketing

These Are The Most Sought-After Marketing Services

Agency Spotter, a website that lets marketers search and find marketing agencies, released their 4th annual Marketing Trends Reports. The data is based on the ...

Author's avatar by Peter Caputa IV | May 24, 2018
3 Examples of Marketing Videos You Can Film Right From Your Desk
Marketing

3 Examples of Marketing Videos You Can Film Right From Your Desk

If you’re amazed at how quickly video marketing has exploded in the past 24 months, you shouldn’t be. The signs were there. When you think ...

Author's avatar by Tamara Omerovic | Dec 19, 2023
15 Shopify Integrations to Supercharge Your Store
Marketing

15 Shopify Integrations to Supercharge Your Store

After surveying more than a dozen Shopify pros, one of the key lessons we learned is that e-commerce experts maximize their success by leveraging Shopify ...

Author's avatar by Tamara Omerovic | Jan 2
Facebook Remarketing: How To Build Custom Audiences & Win Back Visitors
Marketing

Facebook Remarketing: How To Build Custom Audiences & Win Back Visitors

As digital marketers, there are few things more frustrating than having someone view a purchase or signup page, only to abandon your website. So close, ...

Author's avatar by Adam Riemer | Apr 6, 2022
Working Backwards: How to Set Client Goals & Expectations
Ground Up Podcast

Working Backwards: How to Set Client Goals & Expectations

Between the two of them, Jessica Miller and Sandie Young have 12 years of collective experience in working with and growing PR 20/20 into one ...

Author's avatar by Tamara Omerovic | May 18, 2018
How Your Agency Can Create Interactive Content Without A Developer
Agencies

How Your Agency Can Create Interactive Content Without A Developer

Are you familiar with the concept of “content shock”? Here’s the basic idea: your prospects have a limited daily appetite for videos, blog posts, and ...

Author's avatar by Tamara Omerovic | May 18, 2018
Google’s Top Ranking Factors Explained By Applying for A New Job
Marketing

Google’s Top Ranking Factors Explained By Applying for A New Job

Have you ever applied for a job? (Of course you have.) Then you can easily understand Google’s top ranking factors. We recently asked our community ...

Author's avatar by Tamara Omerovic | May 17, 2018
15 Free Mobile Apps That Instantly Make Marketers More Productive
Marketing

15 Free Mobile Apps That Instantly Make Marketers More Productive

What does “being more productive” mean to you? For some marketers, it’s all about mobility. The ability to do things from your mobile phone–from anywhere–has ...

Author's avatar by Tamara Omerovic | Oct 27, 2021
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