The Reactivated Customers metric measures the number of customers who have made a repeat purchase after being inactive for a period of time.
With Databox you can track all your metrics from various data sources in one place.
Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Reactivated Customers using Databox, follow these steps:
Supercharge SaaS growth with our "SaaS MRR Drilldown" dashboard. Real-time insights on Net New MRR and more. Make informed decisions with key metrics like MRR and Revenue Retention Rate.
Downgraded Recurring Revenue measures the reduction in monthly or annual recurring revenue (MRR/ARR) due to customers downgrading their subscription plans or packages.
Future Churn MRR by Plan ID measures the predicted revenue loss due to churn for each subscription plan in the future.
MRR is a crucial metric for subscription-based businesses that measures the predictable, recurring revenue generated from subscriptions each month.
ARPU is the measure of monthly or annual revenue generated by a single customer. It helps to understand the overall performance of a subscription business by tracking revenue trends.
Churned Customers Voluntary metric measures the number or percentage of customers who ended their subscription on their own, without any prompts or interventions from the company.
Downgrade Rate measures the percentage of customers who switch to a lower paying plan or cancel their subscription altogether. It helps to identify the reasons for the drop in revenue and take necessary steps to improve it.
The Existing Trialing Customers metric measures the number of customers who are currently in a free trial and have not yet converted to a paying customer.
New Trialing Customers measures the number of new customers who signed up for a free trial during a specific period of time.