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ProfitWell Existing Customers

The Existing Customers metric measures the number or percentage of customers that have made a repeat purchase or subscription within a given time frame.

With Databox you can track all your metrics from various data sources in one place.

Existing Customers 2.190,879 Start tracking this metric
  • About
  • Tech details
What is "Existing Customers"?
The Existing Customers metric measures the number of current customers that a company has and is critical for understanding customer retention rates. High numbers indicate that a company is successful in retaining customers and building loyalty, while low numbers suggest that additional efforts may be needed to improve customer satisfaction and prevent churn. This metric is often used in conjunction with Customer Acquisition and Monthly Recurring Revenue (MRR) to provide a comprehensive view of a company's customer base.
Example: Example: A software company uses Existing Customers metric to track the percentage of customers who renew their subscription each quarter.

Visualizations

  • Databox visualization

    Number

    Used to show a simple Metric or to draw attention to one key number.

How to track Existing Customers in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Existing Customers using Databox, follow these steps:

  1. 1
    Connect ProfitWell that contains the metric you want to track
  2. 2
    Select the metric you want to track from the list of available metrics
  3. 3
    Drag and drop the selected metric onto your dashboard
  4. 4
    Watch your dashboard populate in seconds
  5. 5
    Put Existing Customers on the Performance screen
  6. 6
    Get Existing Customers performance daily with Scorecards or as a weekly digest
  7. 7
    Set Goals to track and improve performance of Existing Customers
ProfitWell integration with Databox Track Existing Customers from ProfitWell in Databox GET STARTED

ProfitWell Existing Customers included in Dashboard Templates 1

  • Live view

    ProfitWell Revenue and Customer Growth

    This dashboard allows you to track all the key SaaS metrics for your company in real-time.

    ProfitWell

Basics

  • Description
    The Existing Customers metric measures the number or percentage of customers that have made a repeat purchase or subscription within a given time frame.
  • Category
    SaaS
  • Subcategory
    Customers
  • Cumulative Support
    Yes
  • Units
    No
  • Granularities
    monthly
  • Favorable Trend
    increasing
  • Historical Data
    Yes
  • Changing historical data
    No
  • Forecast Support
    Yes
  • Benchmark Support
    Yes
  • Media Support
    No
  • Dimension
    N/A
  • Metric Type
    general Learn more
  • API Endpoint
    https://api.profitwell.com/v2/metrics/{period}

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