The Existing Customers metric measures the number or percentage of customers that have made a repeat purchase or subscription within a given time frame.
With Databox you can track all your metrics from various data sources in one place.
Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Existing Customers using Databox, follow these steps:
This dashboard allows you to track all the key SaaS metrics for your company in real-time.
Active Customers by Plan ID shows the number of customers who are currently subscribed to each of your plans, helping you track the popularity of different offerings and identify areas that require more sales or marketing attention.
The Reactivated Customers metric measures the number of customers who have made a repeat purchase after being inactive for a period of time.
This metric shows the total recurring revenue generated by each subscription plan, allowing you to analyze which plans are driving the most revenue and make informed pricing and marketing decisions.
Lifetime Value (LTV) measures the total revenue a customer will bring to a business over their entire lifespan as a customer.
The Customers Churn Delinquent Rate metric measures the percentage of customers who have churned and were also delinquent on their payment.
Revenue Churn Delinquent Rate measures the percentage of delinquent customers who are also responsible for revenue churn, indicating the impact of late payments on overall revenue for the business.
SaaS Quick Ratio measures a companys ability to cover its short term expenses, excluding accounts receivable, through its cash and liquid assets.
Percentage of Paying Customers who Churned by Cancelling their Subscription(s) during the specified Date Range.