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CallRail Missed Calls by Keyword

The Missed Calls by Keyword metric in CallRail measures the number of missed phone calls that came in from callers searching for specific keywords used in your ads, allowing you to optimize your marketing strategy for better results.

With Databox you can track all your metrics from various data sources in one place.

Missed Calls by Keyword 2.190,879 Start tracking this metric
  • About
  • Tech details
What is "Missed Calls by Keyword"?
Missed Calls by Keyword is a CallRail metric that tracks the number of calls received for specific keywords that were not answered by agents. This metric helps businesses identify missed opportunities and improve their call handling strategies to ensure that every call is answered promptly and effectively. By analyzing missed calls by keyword, businesses can identify areas for improvement and make data-driven decisions to optimize their marketing campaigns and customer service.
Example: A roofing company uses CallRail and tracks missed calls by keyword. They notice an increase in missed calls for "emergency repairs" and adjust their answering service to prioritize those calls, resulting in a boost in business.

Visualizations

  • Databox visualization

    Bar and Line Chart

    Used to show comparisons between values.

How to track Missed Calls by Keyword in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Missed Calls by Keyword using Databox, follow these steps:

  1. 1
    Connect CallRail that contains the metric you want to track
  2. 2
    Select the metric you want to track from the list of available metrics
  3. 3
    Drag and drop the selected metric onto your dashboard
  4. 4
    Watch your dashboard populate in seconds
  5. 5
    Put Missed Calls by Keyword on the Performance screen
  6. 6
    Get Missed Calls by Keyword performance daily with Scorecards or as a weekly digest
  7. 7
    Set Goals to track and improve performance of Missed Calls by Keyword
CallRail integration with Databox Track Missed Calls by Keyword from CallRail in Databox GET STARTED

CallRail Missed Calls by Keyword included in Dashboard Templates 1

  • Live view

    CallRail Source & Keyword Performance

    This dashboard measures source & keyword performance by comparing calls by first time callers, total calls and the average duration of all calls.

    CallRail

Basics

  • Description
    The Missed Calls by Keyword metric in CallRail measures the number of missed phone calls that came in from callers searching for specific keywords used in your ads, allowing you to optimize your marketing strategy for better results.
  • Category
    Help Desk
  • Subcategory
    Calls unanswered
  • Date Added
    2017-09-13
  • Cumulative Support
    Yes
  • Units
    No
  • Granularities
    hourly, daily, weekly, monthly, yearly
  • Favorable Trend
    decreasing
  • Historical Data
    Yes
  • Changing historical data
    No
  • Forecast Support
    Yes
  • Benchmark Support
    No
  • Media Support
    No
  • Dimension
    Yes
  • Metric Type
    general Learn more
  • API Endpoint
    a/{account_id}/calls/summary.json

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