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Shopify Returns

Returns metric measures the number and percentage of orders that are returned by customers. This helps to track customer satisfaction and identify potential issues with product quality or delivery.

With Databox you can track all your metrics from various data sources in one place.

Returns 2.190,879 Start tracking this metric
  • About
  • Tech details
What is "Returns"?
The Returns metric in Shopify refers to the number of products that were returned to a store by customers. This metric is important to track as it helps merchants understand the reasons behind the returns, such as product quality issues or customer dissatisfaction. By analyzing this metric, merchants can take necessary actions to improve their products, customer service, and policies to reduce the number of returns and improve customer satisfaction. This can ultimately lead to more sales and increased revenue for the store.
Example: A customer is unhappy with the size of the item they purchased and initiates a return request, which is tracked by the Returns metric in Shopify.

Visualizations

  • Databox visualization

    Number

    Used to show a simple Metric or to draw attention to one key number.

How to track Returns in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Returns using Databox, follow these steps:

  1. 1
    Connect Shopify that contains the metric you want to track
  2. 2
    Select the metric you want to track from the list of available metrics
  3. 3
    Drag and drop the selected metric onto your dashboard
  4. 4
    Watch your dashboard populate in seconds
  5. 5
    Put Returns on the Performance screen
  6. 6
    Get Returns performance daily with Scorecards or as a weekly digest
  7. 7
    Set Goals to track and improve performance of Returns
Goals

Set Goals to track and improve your performance
Scorecards

Get your daily progress every morning with Scorecards
Metric Digest

Receive detailed weekly performance updates
Metric Builder

Built your own custom metrics with Metric Builder
Data Calculations

Set Goals to track and improve your performance
Performance Screen

Get instant insights into your top-performing metrics
Shopify integration with Databox Track Returns from Shopify in Databox GET STARTED

Shopify Returns included in Dashboard Templates 1

  • Live view

    E-commerce Sales Performance - Shopify

    Elevate your Shopify store with Databox's E-commerce Sales Performance template. Gain insights on Total Sales, Orders, Gross/Net Sales, and Average Order Value empower data-driven decisions, fostering growth and maximizing revenue.

    Shopify

Shopify Returns included in Report Templates 1

  • Details

    Shopify Report Template

    Use this Shopify report to share important ecommerce performance metrics around orders, sales, products, customers, and more.

    Shopify

Basics

  • Description
    Returns metric measures the number and percentage of orders that are returned by customers. This helps to track customer satisfaction and identify potential issues with product quality or delivery.
  • Category
    Ecommerce
  • Subcategory
    Refunds
  • Date Added
    2015-04-28
  • Default Format
    PrefixCurrency
  • Cumulative Support
    Yes
  • Units
    Yes
  • Granularities
    hourly, daily, weekly, monthly, yearly, quarterly, allTime
  • Favorable Trend
    decreasing
  • Historical Data
    Yes
  • Changing historical data
    Yes
  • Forecast Support
    Yes
  • Benchmark Support
    Yes
  • Media Support
    No
  • Dimension
    N/A
  • Metric Type
    event Learn more
  • API Endpoint
    https://{shopname}.myshopify.com/admin/api/{api_version}/orders.json

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