Modern business has become asynchronous… even your data. This means reviewing performance weekly or monthly isn’t enough. Without an alert system in place, your team is left…
When every team member feels responsible for their own KPIs, ownership increases across the organization. This creates a wide and secure safety net that builds trust laterally (peer to peer) and vertically (direct report to manager).
Before setting up an alert for any of your KPIs, it’s important to have a few things decided first:
To create a new Alert navigate to Notifications and click +New Alert. Then:
Your first alert has been created! You can repeat this process for the rest of your KPIs.
Let’s say you’re managing a sales team and want to gauge the effectiveness of your sales strategies. Analyzing your leading indicators against your lagging indicators will provide valuable insights into your team’s performance and help you understand how well your strategies are working.
For example, you’ve identified that your leading indicator is the number of deals created and your lagging indicator is the number of closed won deals. To set up this Alert in Databox, you would:
To add your lagging indicator, click Advanced Settings. Then under related metrics:
By setting up this Alert, you can closely monitor the relationship between these two metrics to ensure you’re always on top of your performance. For example, if you received a notification to say the number of deals created has increased, but the number of won deals is relatively low, this could indicate a potential issue with your sales process. When investigating this further, you might realize that your sales team would benefit from additional training on sales techniques to help boost close rate.
Imagine you’re running a paid campaign, and out of the blue, your CPC (Cost Per Click) starts skyrocketing. Or, you suddenly realize your budget is getting smaller by the day, leaving you with limited resources to achieve your goals.
With Alerts, you’ll be able to proactively monitor your budget and spending to make sure you’re always on track.
To get started, create a Goal for metrics like Cost for Google Ads or Amount Spent for Facebook Ads. Once you have your Goal set, it’s time to create a new Alert.
In the Alerts setup, simply select the relevant Goal you created as your metric. Then:
Your Alert should look something like this: Notify me when Cost (Google Ads) Has Increased By More Than $100 In The Period
With this Alert, you’ll receive a notification whenever your budget spending exceeds your daily threshold. This way you’ll be able to take the necessary actions to maintain control over your budget and maximize campaign results.
Want to create a bundle of alerts for your metrics at once? If they’re all coming from the same data source, just duplicate an Alert instead of creating them from scratch. Now all you have to do is make a few quick edits, and you have a brand-new alert ready to go.
Imagine you’re a manager responsible for setting up alerts for your team members. Once you’ve configured the Alerts to track their performance and progress, you may want to use the toggle switch to quickly disable them for yourself. This can be particularly useful when you don’t need to receive the same alerts as your team members or when you want to minimize distractions.
To create a culture of ownership, document your processes for investigating an alert including steps you would take to make improvements, whether those include dashboards to review, reports to create, or one-off meetings to hold. This will ensure the work will get done even if you go on vacation, get promoted, or move departments.