Spam Report Drops by Category metric indicates the number of emails not delivered to subscribers' spam folders, categorized by the reason for the drop.
With Databox you can track all your metrics from various data sources in one place.
Used to show comparisons between values.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Spam Report Drops by Category using Databox, follow these steps:
Requests metric measures the total number of API requests made to SendGrid over a given period of time, typically a day or a month.
Requests by Category metric categorizes the number of email requests processed by SendGrid based on the type of service requested such as deliveries, bounces, spam reports, and more.
Opens by Mailbox Provider measures the number of times an email is opened by recipients grouped by their email service providers (e.g. Gmail, Yahoo, Outlook) helping to identify deliverability issues.
The Clicks by Browser metric shows the number of times recipients clicked on links in your email, sorted by the web browsers they used to open the email.
The Spam reports by Category metric gives insights into the types of emails that are being reported as spam, such as content, frequency, or sender reputation. It helps identify areas for improvement in email strategies to reduce spam complaints and improve deliverability.
Bounce Drops is a metric that measures the number of undeliverable emails that were dropped due to repeated hard bounces or unsubscribes.
Spam Report Drops is a metric that reflects the number of emails that were not delivered to the spam folder due to the recipient actively marking previous emails as spam.
Invalid emails by Category metric provides the number of emails that were rejected due to invalid email addresses and classifies them by the reason for invalidity such as syntax errors, non-existent domains, and more, for better insights and action.