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ProfitWell
Reactivated Customers by Plan ID
The Reactivated Customers by Plan ID metric measures the number of customers who were previously inactive but have returned and resumed their subscription to a specific plan.
With Databox you can track all your metrics from various data sources in one place.
- About
- Technical Details
What is "Reactivated Customers by Plan ID"?
The Reactivated Customers by Plan ID metric is a measurement of the number of customers who have resumed their subscription to a specific plan after previously cancelling it. It helps to track the effectiveness of re-engagement strategies and identify opportunities for revenue growth.
Example: The Reactivated Customers by Plan ID metric can show how many customers upgraded to a higher tier plan after being inactive, helping assess the effectiveness of retention campaigns.
Visualizations
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Bar and Line Chart
Used to show comparisons between values.
How to track Reactivated Customers by Plan ID in Databox?
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Reactivated Customers by Plan ID using Databox, follow these steps:
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1Connect ProfitWell that contains the metric you want to track
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2Select the metric you want to track from the list of available metrics
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3Drag and drop the selected metric onto your dashboard
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4Watch your dashboard populate in seconds
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5Put Reactivated Customers by Plan ID on the Performance screen
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6Get Reactivated Customers by Plan ID performance daily with Scorecards or as a weekly digest
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7Set Goals to track and improve performance of Reactivated Customers by Plan ID
GoalsSet Goals to track and improve your performance
ScorecardsGet your daily progress every morning with Scorecards
Metric DigestReceive detailed weekly performance updates
Metric BuilderBuilt your own custom metrics with Metric Builder
Data CalculationsSet Goals to track and improve your performance
Performance ScreenGet instant insights into your top-performing metrics
General
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DescriptionThe Reactivated Customers by Plan ID metric measures the number of customers who were previously inactive but have returned and resumed their subscription to a specific plan.
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CategorySaaS
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SubcategoryCustomers
Specification
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Metric Typegeneral
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DimensionalYes
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Decimal DigitsNo
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Currency UnitsNo
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GranularitiesMonthly, quarterly and yearly.
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Custom Relative PeriodsYes
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Data AvailabilityAt sync, it ranges from 3 years ago to now.
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Retroactive Data UpdatesNewly synced data is merged with existing data, replacing values for matching periods.
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Future Data AvailableNo
Visualization
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Cumulative GraphYes
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Favorable Trendincreasing
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Media CreativesNo
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ForecastsYes
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BenchmarksNo
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Churned Recurring Revenue by Plan ID is a metric that measures the total amount of revenue lost due to customer churn, broken down by the specific subscription plan the customers were on at the time of churn.
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New Recurring Revenue by Plan ID
The New Recurring Revenue by Plan ID metric shows the amount of new revenue generated from each specific subscription plan during a given time period.
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Reactivated Recurring Revenue
The Reactivated Recurring Revenue metric measures the revenue generated from previously churned customers who have come back to a subscription-based business. It helps track the effectiveness of a company's re-engagement efforts.
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Active Trialing Customers
Active Trialing Customers is a metric that measures the number of customers who are currently in a trial period for a product or service.
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Churned Recurring Revenue Delinquent by Plan ID
Churned Recurring Revenue Delinquent by Plan ID measures the lost revenue due to cancelled subscriptions that were not paid on time, broken down by different subscription plan types.
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Downgrade Rate
Downgrade Rate measures the percentage of customers who switch to a lower paying plan or cancel their subscription altogether. It helps to identify the reasons for the drop in revenue and take necessary steps to improve it.
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Existing Customers by Plan ID
The Existing Customers by Plan ID metric provides insight into the distribution of your current customer base across different pricing tiers or plan levels.
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Saas Quick Ratio
SaaS Quick Ratio measures a companys ability to cover its short term expenses, excluding accounts receivable, through its cash and liquid assets.
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