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The Interactions metric tracks the number of times customers interact with your business on Google, including website clicks, calls, direction requests, and photo views.

With Databox you can track all your metrics from various data sources in one place.

Interactions 2.190,879 Start tracking this metric
  • About
  • Tech details
What is "Interactions"?
The Interactions metric in Google My Business measures the number of times customers interact with a business listing, including clicking on the website link, calling or messaging the business, or requesting directions. It is important because it indicates the level of engagement customers have with a business and can inform optimization strategies to improve the customer experience and increase conversions. A higher number of interactions signals a more engaged audience and greater potential for success.
Example: A restaurant owner can use the Interactions metric to see if customers are clicking on the "Call" or "Directions" buttons on their Google My Business listing.

Visualizations

  • Databox visualization

    Number

    Used to show a simple Metric or to draw attention to one key number.

How to track Interactions in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Interactions using Databox, follow these steps:

  1. 1
    Connect Google Business Profile that contains the metric you want to track
  2. 2
    Select the metric you want to track from the list of available metrics
  3. 3
    Drag and drop the selected metric onto your dashboard
  4. 4
    Watch your dashboard populate in seconds
  5. 5
    Put Interactions on the Performance screen
  6. 6
    Get Interactions performance daily with Scorecards or as a weekly digest
  7. 7
    Set Goals to track and improve performance of Interactions
Google Business Profile integration with Databox Track Interactions from Google Business Profile in Databox GET STARTED

Google Business Profile Interactions included in Dashboard Templates 2

  • Live view

    Website & Google Business - Goals & Conversions

    This report combines search, user data plus goals from Google Analytics on your business website and also phone calls / actions from Google My Business.

    Google Business Profile
  • Live view

    Google Business Profile Performance

    This template will provide you with greater visibility and more control over how your business is displayed in search results.

    Google Business Profile

Basics

  • Description
    The Interactions metric tracks the number of times customers interact with your business on Google, including website clicks, calls, direction requests, and photo views.
  • Category
    Marketing
  • Subcategory
    Actions
  • Date Added
    2019-05-06
  • Cumulative Support
    Yes
  • Units
    No
  • Granularities
    daily, weekly, monthly, quarterly, yearly, allTime
  • Favorable Trend
    increasing
  • Historical Data
    Yes
  • Changing historical data
    No
  • Forecast Support
    Yes
  • Benchmark Support
    Yes
  • Media Support
    No
  • Dimension
    N/A
  • Metric Type
    general Learn more
  • API Endpoint
    https://businessprofileperformance.googleapis.com/v1/locations/{location}:getDailyMetricsTimeSeries

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