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Events are user interactions with specific elements of a website or app, which can be tracked and analyzed in Google Analytics. Examples include button clicks, video plays, form submissions, and downloads.

With Databox you can track all your metrics from various data sources in one place.

Events 4,500 events Start tracking this metric
  • About
  • Tech details

What Are Events

Events refer to specific actions users take on a website or within an app. These interactions are tracked and recorded to provide insights into user behavior.

Events play a crucial role in understanding how users interact with various elements on a website (or app) and can help businesses optimize their online presence and user experience.

They can encompass a wide range of actions, such as clicking on buttons, links, or videos, submitting forms, downloading files, playing media, social media shares, and more. Essentially, any action that you want to track and analyze can be considered an event.

How to Calculate Events

Calculating events involves determining the total number of specific interactions that have occurred on a website within a given time frame.

But before you start doing the math, you need to specify which events you want to calculate. It can be clicks on buttons, downloads, form submissions, video plays, and more.

The formula is simple:

Total Events = Sum of the events for each specific action or interaction

Let’s say a website that sells products online tracks several events to monitor user engagement and collects the following event data in one week:

  • Clicks on the “Add to Cart” button: 2,500
  • Downloads of product brochures: 1,200
  • Form submissions for newsletter sign-ups: 800

To calculate the total number of events for the week, you would use the formula:

Total Events = 2,500 (Add to Cart) + 1,200 (Downloads) + 800 (Newsletter sign-ups) = 4,500 events

In this example, the business had a total of 4,500 events recorded on its website for the week across the three specified interactions.

Of course, each business will value specific events more than others and readjust the formula based on their needs and goals.

How to Improve Event Tracking

Event tracking serves as a cornerstone for understanding user behavior and optimizing your website’s performance.

Only with accurate event tracking can you extract the valuable insights you need to make informed decisions, improve user experience, and drive desired outcomes.

But getting event tracking right can be tricky.

Below, we’ll go through some strategies that will help you improve your event tracking and get the most out of your website analytics:

  • Utilize custom event tracking: While standard tracking captures basic interactions like pageviews and clicks, custom events allow you to monitor specific user actions that might be more useful for your business. If you properly define and set up custom events, you can gain much deeper insights into user behavior and engagement. For example, if you run an e-commerce website, you might track custom events like “Add to Wishlist,” “Product Comparison,” or “Add to Custom Collection.”
  • Do event correlation analysis: Event correlation analysis involves identifying patterns between different events. By analyzing correlations, you can uncover valuable insights into user behavior and discover which events tend to influence specific actions. For example, you might analyze the correlation between “Downloaded Product Brochure” and “Completed Purchase” events. If there’s a strong positive correlation between the two, it indicates that users who download product brochures are more likely to convert into customers.
  • Experiment with emotion-based event tracking: Have you ever tried out emotion-based event tracking? For this approach, you need to use sentiment analysis tools to gauge user emotions while they interact with your website. Natural language processing (NLP) algorithms are designed to analyze user feedback, comments, and reviews to help you understand frustration points and spot opportunities for UX improvements.

More resources to help you improve:

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How to track Events in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Events using Databox, follow these steps:

  1. 1
    Connect Google Universal Analytics that contains the metric you want to track
  2. 2
    Select the metric you want to track from the list of available metrics
  3. 3
    Drag and drop the selected metric onto your dashboard
  4. 4
    Watch your dashboard populate in seconds
  5. 5
    Put Events on the Performance screen
  6. 6
    Get Events performance daily with Scorecards or as a weekly digest
  7. 7
    Set Goals to track and improve performance of Events
Google Universal Analytics integration with Databox Track Events from Google Universal Analytics in Databox GET STARTED

Google Universal Analytics Events included in Dashboard Templates 1

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    Google Ads Performance Report

    This dashboard uses Google Ads and Google Analytics to show the direct impact of paid ads on website traffic.

    Google Universal Analytics Google Ads

Basics

  • Description
    Events are user interactions with specific elements of a website or app, which can be tracked and analyzed in Google Analytics. Examples include button clicks, video plays, form submissions, and downloads.
  • Category
    Website Analytics
  • Subcategory
    Events
  • Date Added
    2015-04-28
  • Cumulative Support
    Yes
  • Units
    No
  • Granularities
    hourly, daily, weekly, monthly, quarterly, yearly
  • Favorable Trend
    increasing
  • Historical Data
    Yes
  • Changing historical data
    No
  • Forecast Support
    Yes
  • Benchmark Support
    Yes
  • Media Support
    No
  • Dimension
    N/A
  • Metric Type
    general Learn more
  • API Endpoint
    https://analyticsreporting.googleapis.com/v4/reports:batchGet

Questions? We've got answers.

  • What events should I set up in GA4?

    The events you should set up and focus on in GA4 will depend mostly on the needs and goals of your specific business.

    For example, e-commerce businesses and hotel businesses will want to focus on different things.

    That said, some events that could be useful across different industries include sign_up (signups for a web/app account), generate_lead (user submits a form), join_group (user joins a specific group), tutorial_begin (user begins a tutorial process during onboarding), and search (user searches for something specific on your website).  

  • What is the difference between UA and GA4 events?

    In Universal Analytics (UA), events were only a minor part of tracking user interactions. There were a lot of different hit types that captured interactions, while the measurement model primarily revolved around sessions and pageviews.

    In Google Analytics 4 (GA4), on the other hand, every single interaction is considered an event.

    There is no category, action, or label in GA4 like there was with UA and the entire data measurement model is event-based. 

     

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